1 Preface
2 Scope and Methodology
2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
2.3.1 Primary Sources
2.3.2 Secondary Sources
2.4 Market Estimation
2.4.1 Bottom-Up Approach
2.4.2 Top-Down Approach
2.5 Forecasting Methodology
3 Executive Summary
4 Introduction
4.1 Overview
4.2 Key Industry Trends
5 United States Healthcare BPO Market
5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Forecast
6 Market Breakup by Payer Service
6.1 Human Resource Management
6.1.1 Market Trends
6.1.2 Market Forecast
6.2 Claims Management
6.2.1 Market Trends
6.2.2 Market Forecast
6.3 Customer Relationship Management
6.3.1 Market Trends
6.3.2 Market Forecast
6.4 Operational and Administrative Management
6.4.1 Market Trends
6.4.2 Market Forecast
6.5 Care Management
6.5.1 Market Trends
6.5.2 Market Forecast
6.6 Provider Management
6.6.1 Market Trends
6.6.2 Market Forecast
6.7 Others
6.7.1 Market Trends
6.7.2 Market Forecast
7 Market Breakup by Provider Service
7.1 Patient Enrollment and Strategic Planning
7.1.1 Market Trends
7.1.2 Market Forecast
7.2 Patient Care Service
7.2.1 Market Trends
7.2.2 Market Forecast
7.3 Revenue Cycle Management
7.3.1 Market Trends
7.3.2 Market Forecast
8 Market Breakup by Pharmaceutical Service
8.1 Manufacturing Services
8.1.1 Market Trends
8.1.2 Market Forecast
8.2 Research and Development Services
8.2.1 Market Trends
8.2.2 Market Forecast
8.3 Non-clinical Services
8.3.1 Market Trends
8.3.2 Market Forecast
9 Market Breakup by Region
9.1 Northeast
9.1.1 Market Trends
9.1.2 Market Forecast
9.2 Midwest
9.2.1 Market Trends
9.2.2 Market Forecast
9.3 South
9.3.1 Market Trends
9.3.2 Market Forecast
9.4 West
9.4.1 Market Trends
9.4.2 Market Forecast
10 SWOT Analysis
10.1 Overview
10.2 Strengths
10.3 Weaknesses
10.4 Opportunities
10.5 Threats
11 Value Chain Analysis
12 Porters Five Forces Analysis
12.1 Overview
12.2 Bargaining Power of Buyers
12.3 Bargaining Power of Suppliers
12.4 Degree of Competition
12.5 Threat of New Entrants
12.6 Threat of Substitutes
13 Price Analysis
14 Policy and Regulatory Landscape
15 Competitive Landscape
15.1 Market Structure
15.2 Key Players
15.3 Profiles of Key Players
List of Figures
Figure 1: United States: Healthcare BPO Market: Major Drivers and Challenges
Figure 2: United States: Healthcare BPO Market: Sales Value (in Billion US$), 2018-2023
Figure 3: United States: Healthcare BPO Market Forecast: Sales Value (in Billion US$), 2024-2032
Figure 4: United States: Healthcare BPO Market: Breakup by Payer Service (in %), 2023
Figure 5: United States: Healthcare BPO Market: Breakup by Provider Service (in %), 2023
Figure 6: United States: Healthcare BPO Market: Breakup by Pharmaceutical Service (in %), 2023
Figure 7: United States: Healthcare BPO Market: Breakup by Region (in %), 2023
Figure 8: United States: Healthcare BPO (Human Resource Management) Market: Sales Value (in Million US$), 2018 & 2023
Figure 9: United States: Healthcare BPO (Human Resource Management) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 10: United States: Healthcare BPO (Claims Management) Market: Sales Value (in Million US$), 2018 & 2023
Figure 11: United States: Healthcare BPO (Claims Management) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 12: United States: Healthcare BPO (Customer Relationship Management) Market: Sales Value (in Million US$), 2018 & 2023
Figure 13: United States: Healthcare BPO (Customer Relationship Management) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 14: United States: Healthcare BPO (Operational and Administrative Management) Market: Sales Value (in Million US$), 2018 & 2023
Figure 15: United States: Healthcare BPO (Operational and Administrative Management) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 16: United States: Healthcare BPO (Care Management) Market: Sales Value (in Million US$), 2018 & 2023
Figure 17: United States: Healthcare BPO (Care Management) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 18: United States: Healthcare BPO (Provider Management) Market: Sales Value (in Million US$), 2018 & 2023
Figure 19: United States: Healthcare BPO (Provider Management) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 20: United States: Healthcare BPO (Other Payer Services) Market: Sales Value (in Million US$), 2018 & 2023
Figure 21: United States: Healthcare BPO (Other Payer Services) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 22: United States: Healthcare BPO (Patient Enrollment and Strategic Planning) Market: Sales Value (in Million US$), 2018 & 2023
Figure 23: United States: Healthcare BPO (Patient Enrollment and Strategic Planning) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 24: United States: Healthcare BPO (Patient Care Service) Market: Sales Value (in Million US$), 2018 & 2023
Figure 25: United States: Healthcare BPO (Patient Care Service) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 26: United States: Healthcare BPO (Revenue Cycle Management) Market: Sales Value (in Million US$), 2018 & 2023
Figure 27: United States: Healthcare BPO (Revenue Cycle Management) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 28: United States: Healthcare BPO (Manufacturing Services) Market: Sales Value (in Million US$), 2018 & 2023
Figure 29: United States: Healthcare BPO (Manufacturing Services) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 30: United States: Healthcare BPO (Research and Development Services) Market: Sales Value (in Million US$), 2018 & 2023
Figure 31: United States: Healthcare BPO (Research and Development Services) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 32: United States: Healthcare BPO (Non-clinical Services) Market: Sales Value (in Million US$), 2018 & 2023
Figure 33: United States: Healthcare BPO (Non-clinical Services) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 34: Northeast: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
Figure 35: Northeast: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 36: Midwest: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
Figure 37: Midwest: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 38: South: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
Figure 39: South: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 40: West: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
Figure 41: West: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 42: United States: Healthcare BPO Industry: SWOT Analysis
Figure 43: United States: Healthcare BPO Industry: Value Chain Analysis
Figure 44: United States: Healthcare BPO Industry: Porter’s Five Forces Analysis
List of Tables
Table 1: United States: Healthcare BPO Market: Key Industry Highlights, 2023 and 2032
Table 2: United States: Healthcare BPO Market Forecast: Breakup by Payer Service (in Million US$), 2024-2032
Table 3: United States: Healthcare BPO Market Forecast: Breakup by Provider Service (in Million US$), 2024-2032
Table 4: United States: Healthcare BPO Market Forecast: Breakup by Pharmaceutical Service (in Million US$), 2024-2032
Table 5: United States: Healthcare BPO Market Forecast: Breakup by Region (in Million US$), 2024-2032
Table 6: United States: Healthcare BPO Market: Competitive Structure
Table 7: United States: Healthcare BPO Market: Key Players