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Healthcare BPO Market Report by Payer Service (Human Resource Management, Claims Management, Customer Relationship Management, Operational and Administrative Management, Care Management, Provider Management, and Others), Provider Service (Patient Enrollment and Strategic Planning, Patient Care Service, Revenue Cycle Management), Pharmaceutical Service (Manufacturing Services, Research and Development Services, Non-clinical Services), and Region 2025-2033
Report Format: PDF+Excel | Report ID: SR112024A5135
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1 Preface
2 Scope and Methodology
2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
2.3.1 Primary Sources
2.3.2 Secondary Sources
2.4 Market Estimation
2.4.1 Bottom-Up Approach
2.4.2 Top-Down Approach
2.5 Forecasting Methodology
3 Executive Summary
4 Introduction
4.1 Overview
4.2 Key Industry Trends
5 Global Healthcare BPO Market
5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Forecast
6 Market Breakup by Payer Service
6.1 Human Resource Management
6.1.1 Market Trends
6.1.2 Market Forecast
6.2 Claims Management
6.2.1 Market Trends
6.2.2 Market Forecast
6.3 Customer Relationship Management
6.3.1 Market Trends
6.3.2 Market Forecast
6.4 Operational and Administrative Management
6.4.1 Market Trends
6.4.2 Market Forecast
6.5 Care Management
6.5.1 Market Trends
6.5.2 Market Forecast
6.6 Provider Management
6.6.1 Market Trends
6.6.2 Market Forecast
6.7 Others
6.7.1 Market Trends
6.7.2 Market Forecast
7 Market Breakup by Provider Service
7.1 Patient Enrollment and Strategic Planning
7.1.1 Market Trends
7.1.2 Market Forecast
7.2 Patient Care Service
7.2.1 Market Trends
7.2.2 Market Forecast
7.3 Revenue Cycle Management
7.3.1 Market Trends
7.3.2 Market Forecast
8 Market Breakup by Pharmaceutical Service
8.1 Manufacturing Services
8.1.1 Market Trends
8.1.2 Market Forecast
8.2 Research and Development Services
8.2.1 Market Trends
8.2.2 Market Forecast
8.3 Non-clinical Services
8.3.1 Market Trends
8.3.2 Market Forecast
9 Market Breakup by Region
9.1 North America
9.1.1 United States
9.1.1.1 Market Trends
9.1.1.2 Market Forecast
9.1.2 Canada
9.1.2.1 Market Trends
9.1.2.2 Market Forecast
9.2 Asia-Pacific
9.2.1 China
9.2.1.1 Market Trends
9.2.1.2 Market Forecast
9.2.2 Japan
9.2.2.1 Market Trends
9.2.2.2 Market Forecast
9.2.3 India
9.2.3.1 Market Trends
9.2.3.2 Market Forecast
9.2.4 South Korea
9.2.4.1 Market Trends
9.2.4.2 Market Forecast
9.2.5 Australia
9.2.5.1 Market Trends
9.2.5.2 Market Forecast
9.2.6 Indonesia
9.2.6.1 Market Trends
9.2.6.2 Market Forecast
9.2.7 Others
9.2.7.1 Market Trends
9.2.7.2 Market Forecast
9.3 Europe
9.3.1 Germany
9.3.1.1 Market Trends
9.3.1.2 Market Forecast
9.3.2 France
9.3.2.1 Market Trends
9.3.2.2 Market Forecast
9.3.3 United Kingdom
9.3.3.1 Market Trends
9.3.3.2 Market Forecast
9.3.4 Italy
9.3.4.1 Market Trends
9.3.4.2 Market Forecast
9.3.5 Spain
9.3.5.1 Market Trends
9.3.5.2 Market Forecast
9.3.6 Russia
9.3.6.1 Market Trends
9.3.6.2 Market Forecast
9.3.7 Others
9.3.7.1 Market Trends
9.3.7.2 Market Forecast
9.4 Latin America
9.4.1 Brazil
9.4.1.1 Market Trends
9.4.1.2 Market Forecast
9.4.2 Mexico
9.4.2.1 Market Trends
9.4.2.2 Market Forecast
9.4.3 Others
9.4.3.1 Market Trends
9.4.3.2 Market Forecast
9.5 Middle East and Africa
9.5.1 Market Trends
9.5.2 Market Breakup by Country
9.5.3 Market Forecast
10 SWOT Analysis
10.1 Overview
10.2 Strengths
10.3 Weaknesses
10.4 Opportunities
10.5 Threats
11 Value Chain Analysis
12 Porters Five Forces Analysis
12.1 Overview
12.2 Bargaining Power of Buyers
12.3 Bargaining Power of Suppliers
12.4 Degree of Competition
12.5 Threat of New Entrants
12.6 Threat of Substitutes
13 Price Analysis
14 Competitive Landscape
14.1 Market Structure
14.2 Key Players
14.3 Profiles of Key Players
14.3.1 Accenture plc
14.3.1.1 Company Overview
14.3.1.2 Product Portfolio
14.3.1.3 Financials
14.3.1.4 SWOT Analysis
14.3.2 Cognizant
14.3.2.1 Company Overview
14.3.2.2 Product Portfolio
14.3.2.3 Financials
14.3.2.4 SWOT Analysis
14.3.3 GeBBS Healthcare Solutions
14.3.3.1 Company Overview
14.3.3.2 Product Portfolio
14.3.4 Genpact
14.3.4.1 Company Overview
14.3.4.2 Product Portfolio
14.3.4.3 Financials
14.3.4.4 SWOT Analysis
14.3.5 International Business Machines Corporation
14.3.5.1 Company Overview
14.3.5.2 Product Portfolio
14.3.5.3 Financials
14.3.5.4 SWOT Analysis
14.3.6 IQVIA
14.3.6.1 Company Overview
14.3.6.2 Product Portfolio
14.3.6.3 Financials
14.3.6.4 SWOT Analysis
14.3.7 NTT Data Corporation
14.3.7.1 Company Overview
14.3.7.2 Product Portfolio
14.3.7.3 Financials
14.3.7.4 SWOT Analysis
14.3.8 Omega Healthcare
14.3.8.1 Company Overview
14.3.8.2 Product Portfolio
14.3.9 Parexel International Corporation
14.3.9.1 Company Overview
14.3.9.2 Product Portfolio
14.3.9.3 SWOT Analysis
14.3.10 Tata Consultancy Services
14.3.10.1 Company Overview
14.3.10.2 Product Portfolio
14.3.10.3 Financials
14.3.10.4 SWOT Analysis
14.3.11 WNS (Holdings) Limited
14.3.11.1 Company Overview
14.3.11.2 Product Portfolio
14.3.11.3 Financials
14.3.12 Xerox Corporation
14.3.12.1 Company Overview
14.3.12.2 Product Portfolio
14.3.12.3 Financials
14.3.12.4 SWOT Analysis
List of Figures
Figure 1: Global: Healthcare BPO Market: Major Drivers and Challenges
Figure 2: Global: Healthcare BPO Market: Sales Value (in Billion USD), 2019-2024
Figure 3: Global: Healthcare BPO Market Forecast: Sales Value (in Billion USD), 2025-2033
Figure 4: Global: Healthcare BPO Market: Breakup by Payer Service (in %), 2024
Figure 5: Global: Healthcare BPO Market: Breakup by Provider Service (in %), 2024
Figure 6: Global: Healthcare BPO Market: Breakup by Pharmaceutical Service (in %), 2024
Figure 7: Global: Healthcare BPO Market: Breakup by Region (in %), 2024
Figure 8: Global: Healthcare BPO (Human Resource Management) Market: Sales Value (in Million USD), 2019 & 2024
Figure 9: Global: Healthcare BPO (Human Resource Management) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 10: Global: Healthcare BPO (Claims Management) Market: Sales Value (in Million USD), 2019 & 2024
Figure 11: Global: Healthcare BPO (Claims Management) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 12: Global: Healthcare BPO (Customer Relationship Management) Market: Sales Value (in Million USD), 2019 & 2024
Figure 13: Global: Healthcare BPO (Customer Relationship Management) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 14: Global: Healthcare BPO (Operational and Administrative Management) Market: Sales Value (in Million USD), 2019 & 2024
Figure 15: Global: Healthcare BPO (Operational and Administrative Management) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 16: Global: Healthcare BPO (Care Management) Market: Sales Value (in Million USD), 2019 & 2024
Figure 17: Global: Healthcare BPO (Care Management) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 18: Global: Healthcare BPO (Provider Management) Market: Sales Value (in Million USD), 2019 & 2024
Figure 19: Global: Healthcare BPO (Provider Management) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 20: Global: Healthcare BPO (Other Payer Services) Market: Sales Value (in Million USD), 2019 & 2024
Figure 21: Global: Healthcare BPO (Other Payer Services) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 22: Global: Healthcare BPO (Patient Enrollment and Strategic Planning) Market: Sales Value (in Million USD), 2019 & 2024
Figure 23: Global: Healthcare BPO (Patient Enrollment and Strategic Planning) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 24: Global: Healthcare BPO (Patient Care Service) Market: Sales Value (in Million USD), 2019 & 2024
Figure 25: Global: Healthcare BPO (Patient Care Service) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 26: Global: Healthcare BPO (Revenue Cycle Management) Market: Sales Value (in Million USD), 2019 & 2024
Figure 27: Global: Healthcare BPO (Revenue Cycle Management) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 28: Global: Healthcare BPO (Manufacturing Services) Market: Sales Value (in Million USD), 2019 & 2024
Figure 29: Global: Healthcare BPO (Manufacturing Services) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 30: Global: Healthcare BPO (Research and Development Services) Market: Sales Value (in Million USD), 2019 & 2024
Figure 31: Global: Healthcare BPO (Research and Development Services) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 32: Global: Healthcare BPO (Non-clinical Services) Market: Sales Value (in Million USD), 2019 & 2024
Figure 33: Global: Healthcare BPO (Non-clinical Services) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 34: North America: Healthcare BPO Market: Sales Value (in Million USD), 2019 & 2024
Figure 35: North America: Healthcare BPO Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 36: United States: Healthcare BPO Market: Sales Value (in Million USD), 2019 & 2024
Figure 37: United States: Healthcare BPO Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 38: Canada: Healthcare BPO Market: Sales Value (in Million USD), 2019 & 2024
Figure 39: Canada: Healthcare BPO Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 40: Asia-Pacific: Healthcare BPO Market: Sales Value (in Million USD), 2019 & 2024
Figure 41: Asia-Pacific: Healthcare BPO Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 42: China: Healthcare BPO Market: Sales Value (in Million USD), 2019 & 2024
Figure 43: China: Healthcare BPO Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 44: Japan: Healthcare BPO Market: Sales Value (in Million USD), 2019 & 2024
Figure 45: Japan: Healthcare BPO Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 46: India: Healthcare BPO Market: Sales Value (in Million USD), 2019 & 2024
Figure 47: India: Healthcare BPO Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 48: South Korea: Healthcare BPO Market: Sales Value (in Million USD), 2019 & 2024
Figure 49: South Korea: Healthcare BPO Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 50: Australia: Healthcare BPO Market: Sales Value (in Million USD), 2019 & 2024
Figure 51: Australia: Healthcare BPO Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 52: Indonesia: Healthcare BPO Market: Sales Value (in Million USD), 2019 & 2024
Figure 53: Indonesia: Healthcare BPO Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 54: Others: Healthcare BPO Market: Sales Value (in Million USD), 2019 & 2024
Figure 55: Others: Healthcare BPO Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 56: Europe: Healthcare BPO Market: Sales Value (in Million USD), 2019 & 2024
Figure 57: Europe: Healthcare BPO Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 58: Germany: Healthcare BPO Market: Sales Value (in Million USD), 2019 & 2024
Figure 59: Germany: Healthcare BPO Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 60: France: Healthcare BPO Market: Sales Value (in Million USD), 2019 & 2024
Figure 61: France: Healthcare BPO Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 62: United Kingdom: Healthcare BPO Market: Sales Value (in Million USD), 2019 & 2024
Figure 63: United Kingdom: Healthcare BPO Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 64: Italy: Healthcare BPO Market: Sales Value (in Million USD), 2019 & 2024
Figure 65: Italy: Healthcare BPO Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 66: Spain: Healthcare BPO Market: Sales Value (in Million USD), 2019 & 2024
Figure 67: Spain: Healthcare BPO Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 68: Russia: Healthcare BPO Market: Sales Value (in Million USD), 2019 & 2024
Figure 69: Russia: Healthcare BPO Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 70: Others: Healthcare BPO Market: Sales Value (in Million USD), 2019 & 2024
Figure 71: Others: Healthcare BPO Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 72: Latin America: Healthcare BPO Market: Sales Value (in Million USD), 2019 & 2024
Figure 73: Latin America: Healthcare BPO Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 74: Brazil: Healthcare BPO Market: Sales Value (in Million USD), 2019 & 2024
Figure 75: Brazil: Healthcare BPO Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 76: Mexico: Healthcare BPO Market: Sales Value (in Million USD), 2019 & 2024
Figure 77: Mexico: Healthcare BPO Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 78: Others: Healthcare BPO Market: Sales Value (in Million USD), 2019 & 2024
Figure 79: Others: Healthcare BPO Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 80: Middle East and Africa: Healthcare BPO Market: Sales Value (in Million USD), 2019 & 2024
Figure 81: Middle East and Africa: Healthcare BPO Market: Breakup by Country (in %), 2024
Figure 82: Middle East and Africa: Healthcare BPO Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 83: Global: Healthcare BPO Industry: SWOT Analysis
Figure 84: Global: Healthcare BPO Industry: Value Chain Analysis
Figure 85: Global: Healthcare BPO Industry: Porter's Five Forces Analysis
List of Tables
Table 1: Global: Healthcare BPO Market: Key Industry Highlights, 2024 and 2033
Table 2: Global: Healthcare BPO Market Forecast: Breakup by Payer Service (in Million USD), 2025-2033
Table 3: Global: Healthcare BPO Market Forecast: Breakup by Provider Service (in Million USD), 2025-2033
Table 4: Global: Healthcare BPO Market Forecast: Breakup by Pharmaceutical Service (in Million USD), 2025-2033
Table 5: Global: Healthcare BPO Market Forecast: Breakup by Region (in Million USD), 2025-2033
Table 6: Global: Healthcare BPO Market: Competitive Structure
Table 7: Global: Healthcare BPO Market: Key Players
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