1 Preface
2 Scope and Methodology
2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
2.3.1 Primary Sources
2.3.2 Secondary Sources
2.4 Market Estimation
2.4.1 Bottom-Up Approach
2.4.2 Top-Down Approach
2.5 Forecasting Methodology
3 Executive Summary
4 Introduction
4.1 Overview
4.2 Key Industry Trends
5 Global Workforce Management Market
5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Forecast
6 Market Breakup by Solution
6.1 Absence Management
6.1.1 Market Trends
6.1.2 Market Forecast
6.2 Performance Management
6.2.1 Market Trends
6.2.2 Market Forecast
6.3 Workforce Scheduling
6.3.1 Market Trends
6.3.2 Market Forecast
6.4 Time and Attendance Management
6.4.1 Market Trends
6.4.2 Market Forecast
6.5 Workforce Analytics
6.5.1 Market Trends
6.5.2 Market Forecast
6.6 Others
6.6.1 Market Trends
6.6.2 Market Forecast
7 Market Breakup by Service
7.1 Implementation Services
7.1.1 Market Trends
7.1.2 Market Forecast
7.2 Support and Maintenance Services
7.2.1 Market Trends
7.2.2 Market Forecast
7.3 Training and Education Services
7.3.1 Market Trends
7.3.2 Market Forecast
8 Market Breakup by Deployment Type
8.1 Cloud-based
8.1.1 Market Trends
8.1.2 Market Forecast
8.2 On-premises
8.2.1 Market Trends
8.2.2 Market Forecast
9 Market Breakup by Organization Size
9.1 Small and Medium-sized Enterprises (SMEs)
9.1.1 Market Trends
9.1.2 Market Forecast
9.2 Large Enterprises
9.2.1 Market Trends
9.2.2 Market Forecast
10 Market Breakup by Vertical
10.1 Government and Defense
10.1.1 Market Trends
10.1.2 Market Forecast
10.2 Banking, Financial Services, and Insurance (BFSI)
10.2.1 Market Trends
10.2.2 Market Forecast
10.3 Healthcare
10.3.1 Market Trends
10.3.2 Market Forecast
10.4 Transportation and Logistics
10.4.1 Market Trends
10.4.2 Market Forecast
10.5 Telecom and IT
10.5.1 Market Trends
10.5.2 Market Forecast
10.6 Consumer Goods and Retail
10.6.1 Market Trends
10.6.2 Market Forecast
10.7 Manufacturing
10.7.1 Market Trends
10.7.2 Market Forecast
10.8 Energy and Utilities
10.8.1 Market Trends
10.8.2 Market Forecast
10.9 Others
10.9.1 Market Trends
10.9.2 Market Forecast
11 Market Breakup by Region
11.1 North America
11.1.1 United States
11.1.1.1 Market Trends
11.1.1.2 Market Forecast
11.1.2 Canada
11.1.2.1 Market Trends
11.1.2.2 Market Forecast
11.2 Asia Pacific
11.2.1 China
11.2.1.1 Market Trends
11.2.1.2 Market Forecast
11.2.2 Japan
11.2.2.1 Market Trends
11.2.2.2 Market Forecast
11.2.3 India
11.2.3.1 Market Trends
11.2.3.2 Market Forecast
11.2.4 South Korea
11.2.4.1 Market Trends
11.2.4.2 Market Forecast
11.2.5 Australia
11.2.5.1 Market Trends
11.2.5.2 Market Forecast
11.2.6 Indonesia
11.2.6.1 Market Trends
11.2.6.2 Market Forecast
11.2.7 Others
11.2.7.1 Market Trends
11.2.7.2 Market Forecast
11.3 Europe
11.3.1 Germany
11.3.1.1 Market Trends
11.3.1.2 Market Forecast
11.3.2 France
11.3.2.1 Market Trends
11.3.2.2 Market Forecast
11.3.3 United Kingdom
11.3.3.1 Market Trends
11.3.3.2 Market Forecast
11.3.4 Italy
11.3.4.1 Market Trends
11.3.4.2 Market Forecast
11.3.5 Spain
11.3.5.1 Market Trends
11.3.5.2 Market Forecast
11.3.6 Russia
11.3.6.1 Market Trends
11.3.6.2 Market Forecast
11.3.7 Others
11.3.7.1 Market Trends
11.3.7.2 Market Forecast
11.4 Latin America
11.4.1 Brazil
11.4.1.1 Market Trends
11.4.1.2 Market Forecast
11.4.2 Mexico
11.4.2.1 Market Trends
11.4.2.2 Market Forecast
11.4.3 Others
11.4.3.1 Market Trends
11.4.3.2 Market Forecast
11.5 Middle East and Africa
11.5.1 Market Trends
11.5.2 Market Breakup by Country
11.5.3 Market Forecast
12 SWOT Analysis
12.1 Overview
12.2 Strengths
12.3 Weaknesses
12.4 Opportunities
12.5 Threats
13 Value Chain Analysis
14 Porters Five Forces Analysis
14.1 Overview
14.2 Bargaining Power of Buyers
14.3 Bargaining Power of Suppliers
14.4 Degree of Competition
14.5 Threat of New Entrants
14.6 Threat of Substitutes
15 Price Indicators
16 Competitive Landscape
16.1 Market Structure
16.2 Key Players
16.3 Profiles of Key Players
16.3.1 ADP
16.3.1.1 Company Overview
16.3.1.2 Product Portfolio
16.3.1.3 Financials
16.3.1.4 SWOT Analysis
16.3.2 Atoss Software AG
16.3.2.1 Company Overview
16.3.2.2 Product Portfolio
16.3.2.3 Financials
16.3.3 HotSchedules Inc.
16.3.3.1 Company Overview
16.3.3.2 Product Portfolio
16.3.4 Huntington Business Systems
16.3.4.1 Company Overview
16.3.4.2 Product Portfolio
16.3.5 IBM
16.3.5.1 Company Overview
16.3.5.2 Product Portfolio
16.3.5.3 Financials
16.3.5.4 SWOT Analysis
16.3.6 Kronos Inc.
16.3.6.1 Company Overview
16.3.6.2 Product Portfolio
16.3.7 Oracle Corporation
16.3.7.1 Company Overview
16.3.7.2 Product Portfolio
16.3.7.3 Financials
16.3.7.4 SWOT Analysis
16.3.8 Reflexis Systems
16.3.8.1 Company Overview
16.3.8.2 Product Portfolio
16.3.9 SAP SE
16.3.9.1 Company Overview
16.3.9.2 Product Portfolio
16.3.9.3 Financials
16.3.9.4 SWOT Analysis
16.3.10 Ultimate Software Group Inc.
16.3.10.1 Company Overview
16.3.10.2 Product Portfolio
16.3.10.3 SWOT Analysis
16.3.11 Verint Systems
16.3.11.1 Company Overview
16.3.11.2 Product Portfolio
16.3.11.3 Financials
16.3.11.4 SWOT Analysis
16.3.12 Workday Inc.
16.3.12.1 Company Overview
16.3.12.2 Product Portfolio
16.3.12.3 Financials
16.3.12.4 SWOT Analysis
16.3.13 WorkForce Software LLC
16.3.13.1 Company Overview
16.3.13.2 Product Portfolio
List of Figures
Figure 1: Global: Workforce Management Market: Major Drivers and Challenges
Figure 2: Global: Workforce Management Market: Sales Value (in Billion US$), 2018-2023
Figure 3: Global: Workforce Management Market: Breakup by Solution (in %), 2023
Figure 4: Global: Workforce Management Market: Breakup by Service (in %), 2023
Figure 5: Global: Workforce Management Market: Breakup by Deployment Type (in %), 2023
Figure 6: Global: Workforce Management Market: Breakup by Organization Size (in %), 2023
Figure 7: Global: Workforce Management Market: Breakup by Vertical (in %), 2023
Figure 8: Global: Workforce Management Market: Breakup by Region (in %), 2023
Figure 9: Global: Workforce Management Market Forecast: Sales Value (in Billion US$), 2024-2032
Figure 10: Global: Workforce Management (Absence Management) Market: Sales Value (in Million US$), 2018 & 2023
Figure 11: Global: Workforce Management (Absence Management) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 12: Global: Workforce Management (Performance Management) Market: Sales Value (in Million US$), 2018 & 2023
Figure 13: Global: Workforce Management (Performance Management) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 14: Global: Workforce Management (Workforce Scheduling) Market: Sales Value (in Million US$), 2018 & 2023
Figure 15: Global: Workforce Management (Workforce Scheduling) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 16: Global: Workforce Management (Time and Attendance Management) Market: Sales Value (in Million US$), 2018 & 2023
Figure 17: Global: Workforce Management (Time and Attendance Management) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 18: Global: Workforce Management (Workforce Analytics) Market: Sales Value (in Million US$), 2018 & 2023
Figure 19: Global: Workforce Management (Workforce Analytics) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 20: Global: Workforce Management (Others) Market: Sales Value (in Million US$), 2018 & 2023
Figure 21: Global: Workforce Management (Others) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 22: Global: Workforce Management (Implementation Services) Market: Sales Value (in Million US$), 2018 & 2023
Figure 23: Global: Workforce Management (Implementation Services) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 24: Global: Workforce Management (Support and Maintenance Services) Market: Sales Value (in Million US$), 2018 & 2023
Figure 25: Global: Workforce Management (Support and Maintenance Services) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 26: Global: Workforce Management (Training and Education Services) Market: Sales Value (in Million US$), 2018 & 2023
Figure 27: Global: Workforce Management (Training and Education Services) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 28: Global: Workforce Management (Cloud-based) Market: Sales Value (in Million US$), 2018 & 2023
Figure 29: Global: Workforce Management (Cloud-based) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 30: Global: Workforce Management (On-premises) Market: Sales Value (in Million US$), 2018 & 2023
Figure 31: Global: Workforce Management (On-premises) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 32: Global: Workforce Management (Small and Medium-sized Enterprises) Market: Sales Value (in Million US$), 2018 & 2023
Figure 33: Global: Workforce Management (Small and Medium-sized Enterprises) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 34: Global: Workforce Management (Large Enterprises) Market: Sales Value (in Million US$), 2018 & 2023
Figure 35: Global: Workforce Management (Large Enterprises) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 36: Global: Workforce Management (Government and Defense) Market: Sales Value (in Million US$), 2018 & 2023
Figure 37: Global: Workforce Management (Government and Defense) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 38: Global: Workforce Management (Banking, Financial Services, and Insurance) Market: Sales Value (in Million US$), 2018 & 2023
Figure 39: Global: Workforce Management (Banking, Financial Services, and Insurance) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 40: Global: Workforce Management (Healthcare) Market: Sales Value (in Million US$), 2018 & 2023
Figure 41: Global: Workforce Management (Healthcare) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 42: Global: Workforce Management (Transportation and Logistics) Market: Sales Value (in Million US$), 2018 & 2023
Figure 43: Global: Workforce Management (Transportation and Logistics) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 44: Global: Workforce Management (Telecom and IT) Market: Sales Value (in Million US$), 2018 & 2023
Figure 45: Global: Workforce Management (Telecom and IT) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 46: Global: Workforce Management (Consumer Goods and Retail) Market: Sales Value (in Million US$), 2018 & 2023
Figure 47: Global: Workforce Management (Consumer Goods and Retail) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 48: Global: Workforce Management (Manufacturing) Market: Sales Value (in Million US$), 2018 & 2023
Figure 49: Global: Workforce Management (Manufacturing) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 50: Global: Workforce Management (Energy and Utilities) Market: Sales Value (in Million US$), 2018 & 2023
Figure 51: Global: Workforce Management (Energy and Utilities) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 52: Global: Workforce Management (Others) Market: Sales Value (in Million US$), 2018 & 2023
Figure 53: Global: Workforce Management (Others) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 54: North America: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
Figure 55: North America: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 56: United States: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
Figure 57: United States: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 58: Canada: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
Figure 59: Canada: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 60: Asia Pacific: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
Figure 61: Asia Pacific: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 62: China: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
Figure 63: China: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 64: Japan: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
Figure 65: Japan: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 66: India: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
Figure 67: India: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 68: South Korea: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
Figure 69: South Korea: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 70: Australia: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
Figure 71: Australia: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 72: Indonesia: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
Figure 73: Indonesia: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 74: Others: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
Figure 75: Others: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 76: Europe: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
Figure 77: Europe: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 78: Germany: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
Figure 79: Germany: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 80: France: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
Figure 81: France: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 82: United Kingdom: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
Figure 83: United Kingdom: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 84: Italy: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
Figure 85: Italy: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 86: Spain: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
Figure 87: Spain: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 88: Russia: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
Figure 89: Russia: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 90: Others: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
Figure 91: Others: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 92: Latin America: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
Figure 93: Latin America: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 94: Brazil: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
Figure 95: Brazil: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 96: Mexico: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
Figure 97: Mexico: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 98: Others: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
Figure 99: Others: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 100: Middle East and Africa: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
Figure 101: Middle East and Africa: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 102: Global: Workforce Management Industry: SWOT Analysis
Figure 103: Global: Workforce Management Industry: Value Chain Analysis
Figure 104: Global: Workforce Management Industry: Porter’s Five Forces Analysis
List of Tables
Table 1: Global: Workforce Management Market: Key Industry Highlights, 2023 and 2032
Table 2: Global: Workforce Management Market Forecast: Breakup by Solution (in Million US$), 2024-2032
Table 3: Global: Workforce Management Market Forecast: Breakup by Service (in Million US$), 2024-2032
Table 4: Global: Workforce Management Market Forecast: Breakup by Deployment Type (in Million US$), 2024-2032
Table 5: Global: Workforce Management Market Forecast: Breakup by Organization Size (in Million US$), 2024-2032
Table 6: Global: Workforce Management Market Forecast: Breakup by Vertical (in Million US$), 2024-2032
Table 7: Global: Workforce Management Market Forecast: Breakup by Region (in Million US$), 2024-2032
Table 8: Global: Workforce Management Market: Competitive Structure
Table 9: Global: Workforce Management Market: Key Players