1 Preface
2 Scope and Methodology
2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
2.3.1 Primary Sources
2.3.2 Secondary Sources
2.4 Market Estimation
2.4.1 Bottom-Up Approach
2.4.2 Top-Down Approach
2.5 Forecasting Methodology
3 Executive Summary
4 Introduction
4.1 Overview
4.2 Key Industry Trends
5 Global Web Real-Time Communication Market
5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Forecast
6 Market Breakup by Component
6.1 Solution
6.1.1 Market Trends
6.1.2 Key Segments
6.1.2.1 Voice Calling and Conferencing
6.1.2.2 Video Calling and Conferencing
6.1.2.3 Message and File Sharing
6.1.2.4 Others
6.1.3 Market Forecast
6.2 Services
6.2.1 Market Trends
6.2.2 Market Forecast
7 Market Breakup by WebRTC-Enabled Devices
7.1 Mobile
7.1.1 Market Trends
7.1.2 Market Forecast
7.2 Desktop
7.2.1 Market Trends
7.2.2 Market Forecast
7.3 Tablet
7.3.1 Market Trends
7.3.2 Market Forecast
7.4 Others
7.4.1 Market Trends
7.4.2 Market Forecast
8 Market Breakup by Vertical
8.1 BFSI
8.1.1 Market Trends
8.1.2 Market Forecast
8.2 Retail
8.2.1 Market Trends
8.2.2 Market Forecast
8.3 IT and Telecom
8.3.1 Market Trends
8.3.2 Market Forecast
8.4 Public Sector
8.4.1 Market Trends
8.4.2 Market Forecast
8.5 Media and Entertainment
8.5.1 Market Trends
8.5.2 Market Forecast
8.6 Manufacturing
8.6.1 Market Trends
8.6.2 Market Forecast
8.7 Healthcare
8.7.1 Market Trends
8.7.2 Market Forecast
8.8 Others
8.8.1 Market Trends
8.8.2 Market Forecast
9 Market Breakup by Region
9.1 North America
9.1.1 United States
9.1.1.1 Market Trends
9.1.1.2 Market Forecast
9.1.2 Canada
9.1.2.1 Market Trends
9.1.2.2 Market Forecast
9.2 Asia-Pacific
9.2.1 China
9.2.1.1 Market Trends
9.2.1.2 Market Forecast
9.2.2 Japan
9.2.2.1 Market Trends
9.2.2.2 Market Forecast
9.2.3 India
9.2.3.1 Market Trends
9.2.3.2 Market Forecast
9.2.4 South Korea
9.2.4.1 Market Trends
9.2.4.2 Market Forecast
9.2.5 Australia
9.2.5.1 Market Trends
9.2.5.2 Market Forecast
9.2.6 Indonesia
9.2.6.1 Market Trends
9.2.6.2 Market Forecast
9.2.7 Others
9.2.7.1 Market Trends
9.2.7.2 Market Forecast
9.3 Europe
9.3.1 Germany
9.3.1.1 Market Trends
9.3.1.2 Market Forecast
9.3.2 France
9.3.2.1 Market Trends
9.3.2.2 Market Forecast
9.3.3 United Kingdom
9.3.3.1 Market Trends
9.3.3.2 Market Forecast
9.3.4 Italy
9.3.4.1 Market Trends
9.3.4.2 Market Forecast
9.3.5 Spain
9.3.5.1 Market Trends
9.3.5.2 Market Forecast
9.3.6 Russia
9.3.6.1 Market Trends
9.3.6.2 Market Forecast
9.3.7 Others
9.3.7.1 Market Trends
9.3.7.2 Market Forecast
9.4 Latin America
9.4.1 Brazil
9.4.1.1 Market Trends
9.4.1.2 Market Forecast
9.4.2 Mexico
9.4.2.1 Market Trends
9.4.2.2 Market Forecast
9.4.3 Others
9.4.3.1 Market Trends
9.4.3.2 Market Forecast
9.5 Middle East and Africa
9.5.1 Market Trends
9.5.2 Market Breakup by Country
9.5.3 Market Forecast
10 SWOT Analysis
10.1 Overview
10.2 Strengths
10.3 Weaknesses
10.4 Opportunities
10.5 Threats
11 Value Chain Analysis
12 Porters Five Forces Analysis
12.1 Overview
12.2 Bargaining Power of Buyers
12.3 Bargaining Power of Suppliers
12.4 Degree of Competition
12.5 Threat of New Entrants
12.6 Threat of Substitutes
13 Price Analysis
14 Competitive Landscape
14.1 Market Structure
14.2 Key Players
14.3 Profiles of Key Players
14.3.1 AT&T Inc.
14.3.1.1 Company Overview
14.3.1.2 Product Portfolio
14.3.1.3 Financials
14.3.1.4 SWOT Analysis
14.3.2 Avaya Inc.
14.3.2.1 Company Overview
14.3.2.2 Product Portfolio
14.3.2.3 Financials
14.3.2.4 SWOT Analysis
14.3.3 Cisco Systems Inc.
14.3.3.1 Company Overview
14.3.3.2 Product Portfolio
14.3.3.3 Financials
14.3.3.4 SWOT Analysis
14.3.4 Dialogic Corporation (Enghouse Systems Limited)
14.3.4.1 Company Overview
14.3.4.2 Product Portfolio
14.3.5 Oracle Corporation
14.3.5.1 Company Overview
14.3.5.2 Product Portfolio
14.3.5.3 Financials
14.3.5.4 SWOT Analysis
14.3.6 Plivo Inc.
14.3.6.1 Company Overview
14.3.6.2 Product Portfolio
14.3.7 Polycom Inc. (Plantronics Inc.)
14.3.7.1 Company Overview
14.3.7.2 Product Portfolio
14.3.8 Quobis
14.3.8.1 Company Overview
14.3.8.2 Product Portfolio
14.3.9 Ribbon Communications Operating Company Inc.
14.3.9.1 Company Overview
14.3.9.2 Product Portfolio
14.3.9.3 Financials
14.3.9.4 SWOT Analysis
14.3.10 Sangoma Technologies Corporation
14.3.10.1 Company Overview
14.3.10.2 Product Portfolio
14.3.10.3 Financials
14.3.10.4 SWOT Analysis
14.3.11 Twilio Inc.
14.3.11.1 Company Overview
14.3.11.2 Product Portfolio
14.3.11.3 Financials
14.3.11.4 SWOT Analysis
14.3.12 Vonage Holdings Corp.
14.3.12.1 Company Overview
14.3.12.2 Product Portfolio
14.3.12.3 Financials
14.3.12.4 SWOT Analysis
List of Figures
Figure 1: Global: Web Real-Time Communication Market: Major Drivers and Challenges
Figure 2: Global: Web Real-Time Communication Market: Sales Value (in Billion USD), 2019-2024
Figure 3: Global: Web Real-Time Communication Market Forecast: Sales Value (in Billion USD), 2025-2033
Figure 4: Global: Web Real-Time Communication Market: Breakup by Component (in %), 2024
Figure 5: Global: Web Real-Time Communication Market: Breakup by WebRTC-Enabled Devices (in %), 2024
Figure 6: Global: Web Real-Time Communication Market: Breakup by Vertical (in %), 2024
Figure 7: Global: Web Real-Time Communication Market: Breakup by Region (in %), 2024
Figure 8: Global: Web Real-Time Communication (Solution) Market: Sales Value (in Million USD), 2019 & 2024
Figure 9: Global: Web Real-Time Communication (Solution) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 10: Global: Web Real-Time Communication (Services) Market: Sales Value (in Million USD), 2019 & 2024
Figure 11: Global: Web Real-Time Communication (Services) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 12: Global: Web Real-Time Communication (Mobile) Market: Sales Value (in Million USD), 2019 & 2024
Figure 13: Global: Web Real-Time Communication (Mobile) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 14: Global: Web Real-Time Communication (Desktop) Market: Sales Value (in Million USD), 2019 & 2024
Figure 15: Global: Web Real-Time Communication (Desktop) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 16: Global: Web Real-Time Communication (Tablet) Market: Sales Value (in Million USD), 2019 & 2024
Figure 17: Global: Web Real-Time Communication (Tablet) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 18: Global: Web Real-Time Communication (Other WebRTC-Enabled Devices) Market: Sales Value (in Million USD), 2019 & 2024
Figure 19: Global: Web Real-Time Communication (Other WebRTC-Enabled Devices) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 20: Global: Web Real-Time Communication (BFSI) Market: Sales Value (in Million USD), 2019 & 2024
Figure 21: Global: Web Real-Time Communication (BFSI) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 22: Global: Web Real-Time Communication (Retail) Market: Sales Value (in Million USD), 2019 & 2024
Figure 23: Global: Web Real-Time Communication (Retail) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 24: Global: Web Real-Time Communication (IT and Telecom) Market: Sales Value (in Million USD), 2019 & 2024
Figure 25: Global: Web Real-Time Communication (IT and Telecom) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 26: Global: Web Real-Time Communication (Public Sector) Market: Sales Value (in Million USD), 2019 & 2024
Figure 27: Global: Web Real-Time Communication (Public Sector) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 28: Global: Web Real-Time Communication (Media and Entertainment) Market: Sales Value (in Million USD), 2019 & 2024
Figure 29: Global: Web Real-Time Communication (Media and Entertainment) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 30: Global: Web Real-Time Communication (Manufacturing) Market: Sales Value (in Million USD), 2019 & 2024
Figure 31: Global: Web Real-Time Communication (Manufacturing) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 32: Global: Web Real-Time Communication (Healthcare) Market: Sales Value (in Million USD), 2019 & 2024
Figure 33: Global: Web Real-Time Communication (Healthcare) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 34: Global: Web Real-Time Communication (Other Verticals) Market: Sales Value (in Million USD), 2019 & 2024
Figure 35: Global: Web Real-Time Communication (Other Verticals) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 36: North America: Web Real-Time Communication Market: Sales Value (in Million USD), 2019 & 2024
Figure 37: North America: Web Real-Time Communication Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 38: United States: Web Real-Time Communication Market: Sales Value (in Million USD), 2019 & 2024
Figure 39: United States: Web Real-Time Communication Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 40: Canada: Web Real-Time Communication Market: Sales Value (in Million USD), 2019 & 2024
Figure 41: Canada: Web Real-Time Communication Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 42: Asia-Pacific: Web Real-Time Communication Market: Sales Value (in Million USD), 2019 & 2024
Figure 43: Asia-Pacific: Web Real-Time Communication Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 44: China: Web Real-Time Communication Market: Sales Value (in Million USD), 2019 & 2024
Figure 45: China: Web Real-Time Communication Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 46: Japan: Web Real-Time Communication Market: Sales Value (in Million USD), 2019 & 2024
Figure 47: Japan: Web Real-Time Communication Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 48: India: Web Real-Time Communication Market: Sales Value (in Million USD), 2019 & 2024
Figure 49: India: Web Real-Time Communication Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 50: South Korea: Web Real-Time Communication Market: Sales Value (in Million USD), 2019 & 2024
Figure 51: South Korea: Web Real-Time Communication Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 52: Australia: Web Real-Time Communication Market: Sales Value (in Million USD), 2019 & 2024
Figure 53: Australia: Web Real-Time Communication Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 54: Indonesia: Web Real-Time Communication Market: Sales Value (in Million USD), 2019 & 2024
Figure 55: Indonesia: Web Real-Time Communication Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 56: Others: Web Real-Time Communication Market: Sales Value (in Million USD), 2019 & 2024
Figure 57: Others: Web Real-Time Communication Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 58: Europe: Web Real-Time Communication Market: Sales Value (in Million USD), 2019 & 2024
Figure 59: Europe: Web Real-Time Communication Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 60: Germany: Web Real-Time Communication Market: Sales Value (in Million USD), 2019 & 2024
Figure 61: Germany: Web Real-Time Communication Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 62: France: Web Real-Time Communication Market: Sales Value (in Million USD), 2019 & 2024
Figure 63: France: Web Real-Time Communication Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 64: United Kingdom: Web Real-Time Communication Market: Sales Value (in Million USD), 2019 & 2024
Figure 65: United Kingdom: Web Real-Time Communication Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 66: Italy: Web Real-Time Communication Market: Sales Value (in Million USD), 2019 & 2024
Figure 67: Italy: Web Real-Time Communication Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 68: Spain: Web Real-Time Communication Market: Sales Value (in Million USD), 2019 & 2024
Figure 69: Spain: Web Real-Time Communication Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 70: Russia: Web Real-Time Communication Market: Sales Value (in Million USD), 2019 & 2024
Figure 71: Russia: Web Real-Time Communication Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 72: Others: Web Real-Time Communication Market: Sales Value (in Million USD), 2019 & 2024
Figure 73: Others: Web Real-Time Communication Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 74: Latin America: Web Real-Time Communication Market: Sales Value (in Million USD), 2019 & 2024
Figure 75: Latin America: Web Real-Time Communication Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 76: Brazil: Web Real-Time Communication Market: Sales Value (in Million USD), 2019 & 2024
Figure 77: Brazil: Web Real-Time Communication Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 78: Mexico: Web Real-Time Communication Market: Sales Value (in Million USD), 2019 & 2024
Figure 79: Mexico: Web Real-Time Communication Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 80: Others: Web Real-Time Communication Market: Sales Value (in Million USD), 2019 & 2024
Figure 81: Others: Web Real-Time Communication Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 82: Middle East and Africa: Web Real-Time Communication Market: Sales Value (in Million USD), 2019 & 2024
Figure 83: Middle East and Africa: Web Real-Time Communication Market: Breakup by Country (in %), 2024
Figure 84: Middle East and Africa: Web Real-Time Communication Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 85: Global: Web Real-Time Communication Industry: SWOT Analysis
Figure 86: Global: Web Real-Time Communication Industry: Value Chain Analysis
Figure 87: Global: Web Real-Time Communication Industry: Porter's Five Forces Analysis
List of Tables
Table 1: Global: Web Real-Time Communication Market: Key Industry Highlights, 2024 and 2033
Table 2: Global: Web Real-Time Communication Market Forecast: Breakup by Component (in Million USD), 2025-2033
Table 3: Global: Web Real-Time Communication Market Forecast: Breakup by WebRTC-Enabled Devices (in Million USD), 2025-2033
Table 4: Global: Web Real-Time Communication Market Forecast: Breakup by Vertical (in Million USD), 2025-2033
Table 5: Global: Web Real-Time Communication Market Forecast: Breakup by Region (in Million USD), 2025-2033
Table 6: Global: Web Real-Time Communication Market: Competitive Structure
Table 7: Global: Web Real-Time Communication Market: Key Players