Urgent Care Apps Market

Global Urgent Care Apps Market:

The global urgent care apps market size reached USD 3.3 Billion in 2024. Looking forward, IMARC Group expects the market to reach USD 89.8 Billion by 2033, exhibiting a growth rate (CAGR) of 41.7% during 2025-2033. The rising prevalence of chronic disorders, shifting focus toward patient-centric models, and increasing penetration of the high-speed internet represent some of the key factors driving the market growth.

Urgent Care Apps Market Analysis:

• Major Market Drivers: The increasing prevalence of various health conditions like strokes, trauma, cardiac conditions, etc., is primarily driving the growth of the market. Moreover, the growing use of smartphones with high-speed internet connection and the integration of advanced technologies that aid in scheduling appointments and tracking the health of patients are contributing to the market growth.
• Key Market Trends: The shifting focus toward patient-centric models and the rising adoption of mobile wireless technology to facilitate healthcare professionals in making diagnosis easy and efficient with minimal errors are some of the key trends bolstering the market growth.
• Geographical Landscape: According to the urgent care apps market research report, North America was the largest market for urgent care apps. Some of the factors driving growth in North America include the expanding geriatric population, favorable government policies, technological advancements, etc. Moreover, well-developed healthcare infrastructure and rising medical spending in the region are also contributing to the growth of the market.
• Competitive Landscape: Some of the leading companies operating in the global urgent care apps market are Alayacare, Allm Inc., CommuniCare Technology Inc., Imprivata Inc., Medisafe, Siilo, TigerConnect Inc., Twiage Solutions Inc. and Vocera Communications Inc. (Stryker Corporation), among many others.
• Challenges and Opportunities: Challenges in urgent care apps include ensuring accurate diagnosis without physical examination and maintaining patient privacy and data security. Opportunities lie in providing convenient access to healthcare services, leveraging telemedicine for remote consultations, and enhancing patient education and self-care resources for better health outcomes.

Global Urgent Care Apps Market Trends:

Increasing Prevalence of Various Health Conditions

The rising cases of various chronic ailments across the world are primarily driving the market for urgent care apps. According to the World Health Organization (WHO), chronic diseases are the leading cause of death worldwide. Ischemic heart disease alone was responsible for about 8.89 million deaths in 2019. In line with this, the rise in the number of cardiac patients is also catalyzing the need for urgent care apps to facilitate immediate medical care. According to the Global Stroke Fact Sheet 2022 published by the World Stroke Organization, there were over 12.2 million new strokes each year globally till 2022. Besides this, the increasing demand for pre-hospital emergency care and triaging apps to reduce medication errors and training is also contributing to the growth of the market. In August 2021, in a recently published randomized clinical trial titled 'Effect of a Mobile App on Pre-hospital Medication Errors During Simulated Pediatric Resuscitation,' it was found that there was a significant drop in the proportion of medication errors, drug preparation time, and drug delivery time with the help of urgent care apps. As a result, the market is anticipated to witness significant growth in urgent care apps market demand.

Technological Advancements

Several emerging technologies like Machine Learning, Big Data, and IoT are revolutionizing the mHealth industry. In addition to this, new product launches and strategic activities by major players are also creating a positive outlook for the overall market. For instance, in February 2021, Pulsara launched Pulsara HQ, a new browser-based command center for enhanced patient coordination. The browser application allows clinicians to manage patient status and details in a centralized location easily. Similarly, in October 2023, cedars-Sinai launched a new artificial intelligence-driven mHealth application for patients in California that provides virtual care options for various clinical conditions. The Cedars-Sinai Connect app provides 24/7 virtual access to healthcare professionals for urgent care and same-day appointments for primary care. Patients can use the app to access care for numerous conditions, including colds, headaches, anxiety, type 2 diabetes, wellness visits, and specialist referrals. In line with this, in May 2023, Zocdoc, the leading healthcare marketplace that makes it easy for people to find and book in-person or virtual care across +200 specialties and +12k insurance plans, announced that it is adding Urgent Care to its marketplace. Urgent Care is one of the fastest-growing care categories on Zocdoc among patients and providers. Such advancements are anticipated to propel the urgent care apps market value in the coming years. 

Increasing Number of Smartphone Users

The wide availability of cellular phones and increasing penetration of 4G and 5G networks are revolutionizing both the availability and the cost of communications for pre-hospital emergency care systems. For instance, according to the Telecom Regulatory Authority of India (TRAI), as of December 31, 2021, India had 829.30 million internet users, which denoted a 4.29% growth from the previous year. Moreover, as of 2024, an estimated 4.88 billion people will own a smartphone. That's an increase of 635 million new smartphone users over the past year alone between 2023 and 2024. The number of smartphone users worldwide has grown by 2.15x since 2020, adding 2.61 billion new smartphone owners over time. Furthermore, rising investments, collaborations, mergers and acquisitions, partnerships, and government initiatives to support the adoption and implementation of urgent care apps are positively impacting the urgent care apps market outlook. For instance, in March 2020, Epic announced the launch of its new mobile app in collaboration with OCHIN. The app supports delivering urgent care for consumers who were on the frontlines of the COVID-19 pandemic and do not have any immediate access to EHR.

Urgent Care Apps Market Segmentation:

IMARC Group provides an analysis of the key trends in each segment of the urgent care apps market report, along with forecasts at the global, regional and country levels from 2025-2033. Our report has categorized the market based on app type and clinical area type.

App Type Insights:

• Pre-Hospital Emergency Care and Triaging Apps
• In-Hospital Communication and Collaboration Apps
• Post-Hospital Apps
  • Medication Management Apps
  • Rehabilitation Apps
  • Care Provider Communication and Collaboration Apps
     

Post-hospital apps represented the largest segment

The report has provided a detailed breakup and analysis of the urgent care apps market based on the app type. This includes pre-hospital emergency care and triaging apps, in-hospital communication and collaboration apps, and post-hospital apps (medication management apps, rehabilitation apps, and care provider communication and collaboration apps). According to the report, post-hospital apps (medication management apps, rehabilitation apps, and care provider communication, and collaboration apps) represented the largest segment.

As per the urgent care apps market overview, the increasing awareness regarding benefits offered by urgent care apps in managing routine check-ups and the medicinal dosage is contributing to the substantial growth of the segment. In addition to this, various benefits offered by these apps, such as decreased costs, error reduction, improved treatment outcomes, enhanced patient experience, ensured proactive care, and better drug management, are further increasing the adoption of post-hospital apps.

Clinical Area Type Insights:

• Trauma
• Stroke
• Cardiac Conditions
• Others
   

Trauma accounted for the largest market share

A detailed breakup and analysis of the urgent care apps market based on the clinical area type has also been provided in the report. This includes trauma, stroke, cardiac conditions, and others. According to the report, trauma accounted for the largest market share.

Trauma is a psychological response to an event or an experience that is deeply distressing or disturbing. The increasing cases of road accidents and mentally disturbing life experiences are augmenting the demand for post-hospital care, which is bolstering the market for urgent care apps in this segment. As per the report published by the World Health Organization in 2019, traumatic car crash injuries/ road traffic crashes accounted for approximately 1.3 million deaths per year. It further reported that 93.0% of global road fatalities occur in low- and middle-income countries, which accounted for 60.0% of the world's vehicles.

Regional Insights:

• North America
  • United States
  • Canada
• Asia-Pacific
  • China
  • Japan
  • India
  • South Korea
  • Australia
  • Indonesia
  • Others
• Europe
  • Germany
  • France
  • United Kingdom
  • Italy
  • Spain
  • Russia
  • Others
• Latin America
  • Brazil
  • Mexico
  • Others
• Middle East and Africa
   

North America was the largest market for urgent care apps

The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America (the United States and Canada) was the largest market for urgent care apps.

Some of the factors driving the growth in the North America region include the rising aging population, favorable government policies, technological advancements, etc. Moreover, well-developed healthcare infrastructure and high medical spending in the region are also contributing to the growth of the market. Furthermore, urgent care apps market research indicates that a high number of partnerships and acquisitions and the presence of various leading market players in the United States are expected to drive the urgent care apps market growth in the country. For instance, in February 2022, Stryker Corporation acquired Vocera Communications. Moreover, in April 2021, Vocera Communications also acquired PatientSafe Solutions. Thus, Stryker Corporation consolidated both companies and significantly strengthened its product portfolio in the urgent care apps market. Therefore, such developments are anticipated to drive the urgent care apps market revenue in the coming years.

Competitive Landscape:

The market research report has provided a comprehensive analysis of the competitive landscape in the market. Detailed profiles of all major companies have also been provided. Some of the key players in the market include:

• Alayacare
• Allm Inc.
• CommuniCare Technology Inc.
• Imprivata Inc.
• Medisafe
• Siilo
• TigerConnect Inc.
• Twiage Solutions Inc.
• Vocera Communications Inc. (Stryker Corporation)
   

(Please note that this is only a partial list of the key players, and the complete list is provided in the report.)

Global Urgent Care Apps Market News:

• March 2024: US-based healthcare company CHG Healthcare introduced two mobile applications, MyCompHealth and MyWeatherby, for healthcare providers who work on locum tenens assignments. The applications are designed to create a comprehensive platform for clinicians who value flexibility and are engaged in temporary positions, ensuring they can manage their assignments. The technology also aims to help hospitals and healthcare establishments retain necessary coverage and eliminate gaps in patient care.
• October 2023: Cedars-Sinai launched a new artificial intelligence-driven mHealth application for patients in California that provides virtual care options for various clinical conditions. The Cedars-Sinai Connect app provides 24/7 virtual access to healthcare professionals for urgent care and same-day appointments for primary care. Patients can use the app to access care for numerous conditions, including colds, headaches, anxiety, type 2 diabetes, wellness visits, and specialist referrals.

Urgent Care Apps Market Report Scope:

Key Benefits for Stakeholders:

• IMARC’s report offers a comprehensive quantitative analysis of various market segments, historical and current market trends, market forecasts, and dynamics of the urgent care apps market from 2019-2033.
• The research study provides the latest information on the market drivers, challenges, and opportunities in the global urgent care apps market.
• The study maps the leading, as well as the fastest-growing, regional markets. It further enables stakeholders to identify the key country-level markets within each region.
• Porter's five forces analysis assist stakeholders in assessing the impact of new entrants, competitive rivalry, supplier power, buyer power, and the threat of substitution. It helps stakeholders to analyze the level of competition within the urgent care apps industry and its attractiveness.
• Competitive landscape allows stakeholders to understand their competitive environment and provides an insight into the current positions of key players in the market.