Unified Communication (UC) & Business Headsets Market
Unified Communication (UC) & Business Headsets Market by Product (Earphones, Headphones), Type (Wired, Wireless), Price (<50 USD, 50 to 100 USD, >100 USD), Distribution Channel (Exclusive Showrooms, Online Sales Channel, and Others), Application (Commercial, Residential), End Use (Contact Center, Business Enterprises), and Region 2024-2032
The global unified communication (UC) & business headsets market size reached US$ 3.4 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 6.7 Billion by 2032, exhibiting a growth rate (CAGR) of 7.7% during 2024-2032.
Report Attribute
Key Statistics
Base Year
2023
Forecast Years
2024-2032
Historical Years
2018-2023
Market Size in 2023
US$ 3.4 Billion
Market Forecast in 2032
US$ 6.7 Billion
Market Growth Rate 2024-2032
7.7%
Unified communications (UC) is a framework for combining asynchronous and real-time communication solutions to improve corporate collaboration, communication, and efficiency. A business headset is designed specifically for use in headset software or on a computer connected to the company's telephone system that behaves like a phone. Through the use of unified communication technology and business headsets, simultaneous connections are established among various remotely located communication devices. In addition to email services, instant messaging, web-conferencing, online webinars, and sharing multiple devices on a single platform, these services provide various advantages to their consumers. With the headsets, employees can work from home, participate in video conferences, and meet with clients without being distracted by outside noise. Headphones with UC functionality can be used with personal devices, such as tablets, computers, and smartphones.
Unified Communication (UC) & Business Headsets Market Trends:
The market is majorly driven by the augmenting usage of unified communication (UC) and business headsets in call service centers, data centers, and small business enterprises across the globe. This can be attributed to the growing need for telecommuting via unified communication, which is being used for in numerous corporate distribution channels. Additionally, the escalating demand for advanced methods of communication and collaboration to allow workers to work from open offices is propelling the market. The shifting consumer preference towards lightweight headphones with noise-cancellation and wireless connectivity is resulting in a higher product uptake. Besides this, continual product innovations, such as the integration of nano-chip technology and on-premises and cloud-based softphone compatibility, are also creating a positive market outlook. Furthermore, the widespread adoption of various cost-cutting strategies as well as work-from-home and bring your own device (BYOD) policies in the corporate sector is providing an impetus to the market. Some of the other factors contributing to the market include rapid digitization, increasing utilization of the internet of things (IoT), a considerable rise in cloud computing, and extensive research and development (R&D) activities.
Key Market Segmentation:
IMARC Group provides an analysis of the key trends in each sub-segment of the global unified communication (UC) & business headsetsmarket report, along with forecasts at the global, regional and country level from 2024-2032. Our report has categorized the market based on product, type, price, distribution channel, application and end use.
Breakup by Product:
Earphones
Headphones
Breakup by Type:
Wired
Wireless
Bluetooth
NFC
Wi-Fi
Others
Breakup by Price:
<50 USD
50 to 100 USD
>100 USD
Breakup by Distribution Channel:
Exclusive Showrooms
Online Sales Channel
Others
Breakup by Application:
Commercial
Residential
Breakup by End Use:
Contact Center
Business Enterprises
Breakup by Region:
North America
United States
Canada
Asia-Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa
Competitive Landscape:
The competitive landscape of the industry has also been examined along with the profiles of the key players being Audio-Technica Corporation, Bose Corporation, Cisco Systems Inc., Dell Technologies Inc., GN Store Nord A/S, HP Development Company L.P., Koss Corporation, Logitech International S.A., Microsoft Corporation and Sennheiser electronic GmbH & Co. KG. Kindly, note that this only represents a partial list of companies, and the complete list has been provided in the report.
Report Coverage:
Report Features
Details
Base Year of the Analysis
2023
Historical Period
2018-2023
Forecast Period
2024-2032
Units
US$ Billion
Segment Coverage
Product, Type, Price, Distribution Channel, Application, End Use, Region
Region Covered
Asia Pacific, Europe, North America, Latin America, Middle East and Africa
Countries Covered
United States, Canada, Germany, France, United Kingdom, Italy, Spain, Russia, China, Japan, India, South Korea, Australia, Indonesia, Brazil, Mexico
Companies Covered
Audio-Technica Corporation, Bose Corporation, Cisco Systems Inc., Dell Technologies Inc., GN Store Nord A/S, HP Development Company L.P., Koss Corporation, Logitech International S.A., Microsoft Corporation, Sennheiser electronic GmbH & Co. KG.
Customization Scope
10% Free Customization
Report Price and Purchase Option
Single User License: US$ 3899
Five User License: US$ 4899
Corporate License: US$ 5899
Post-Sale Analyst Support
10-12 Weeks
Delivery Format
PDF and Excel through Email (We can also provide the editable version of the report in PPT/Word format on special request)
Key Benefits for Stakeholders:
IMARC’s report offers a comprehensive quantitative analysis of various market segments, historical and current market trends, market forecasts, and dynamics of the unified communication (UC) & business headsets market from 2018-2032.
The research study provides the latest information on the market drivers, challenges, and opportunities in the global unified communication (UC) & business headsets market.
The study maps the leading as well as the fastest growing regional markets. It further enables stakeholders to identify the key country-level markets within each region.
Porter's five forces analysis assist stakeholders in assessing the impact of new entrants, competitive rivalry, supplier power, buyer power, and the threat of substitution. It helps stakeholders to analyze the level of competition within the unified communication (UC) & business headsets industry and its attractiveness.
Competitive landscape allows stakeholders to understand their competitive environment and provides an insight into the current positions of key players in the market.
Key Questions Answered in This Report
The global unified communication (UC) & business headsets market was valued at US$ 3.4 Billion in 2023.
We expect the global unified communication (UC) & business headsets market to exhibit a CAGR of 7.7% during 2024-2032.
The rising need for telecommuting via unified communication, along with the growing consumer inclination towards lightweight headphones with noise-cancellation feature and wireless connectivity, is primarily driving the global unified communication (UC) & business headsets market.
The sudden outbreak of the COVID-19 pandemic has led to the widespread adoption of Unified Communication (UC) & business headsets across numerous organizations to enhance enterprise mobility, owing to the Bring-Your-Own-Device (BYOD) and remote working scenario.
Based on the product, the global unified communication (UC) & business headsets market can be segmented into earphones and headphones, where headphones currently hold the majority of the total market share.
Based on the price, the global unified communication (UC) & business headsets market has been divided into <50 USD,50 to 100 USD, and >100 USD. Currently, 50 to 100 USD exhibits a clear dominance in the market.
Based on the distribution channel, the global unified communication (UC) & business headsets market can be categorized into exclusive showrooms, online sales channel, and others. Among these, exclusive showrooms account for the majority of the global market share.
Based on the application, the global unified communication (UC) & business headsets market has been segregated into commercial and residential, where the commercial sector currently holds the largest market share.
Based on the end use, the global unified communication (UC) & business headsets market can be bifurcated into contact center and business enterprises. Currently, contact center exhibits a clear dominance in the market.
On a regional level, the market has been classified into North America, Asia-Pacific, Europe, Latin America, and Middle East and Africa, where North America currently dominates the global market.
Some of the major players in the global unified communication (UC) & business headsets market include Audio-Technica Corporation, Bose Corporation, Cisco Systems Inc., Dell Technologies Inc., GN Store Nord A/S, HP Development Company L.P., Koss Corporation, Logitech International S.A., Microsoft Corporation, and Sennheiser electronic GmbH & Co. KG.
Need more help?
Speak to our experienced analysts for insights on the current market scenarios.
Include additional segments and countries to customize the report as per your requirement.
Gain an unparalleled competitive advantage in your domain by understanding how to utilize the report and positively impacting your operations and revenue.
For further assistance, please connect with our analysts.
Gain a deeper dive into a specific application, geography, customer, or competitor
Any level of personalization
Get in Touch With Us
UNITED STATES
Phone: +1-631-791-1145
INDIA
Phone: +91-120-433-0800
UNITED KINGDOM
Phone: +44-753-714-6104
Email: sales@imarcgroup.com
Client Testimonials
IMARC made the whole process easy. Everyone I spoke with via email was polite, easy to deal with, kept their promises regarding delivery timelines and were solutions focused. From my first contact, I was grateful for the professionalism shown by the whole IMARC team. I recommend IMARC to all that need timely, affordable information and advice. My experience with IMARC was excellent and I can not fault it.
The IMARC team was very reactive and flexible with regard to our requests. A very good overall experience. We are happy with the work that IMARC has provided, very complete and detailed. It has contributed to our business needs and provided the market visibility that we required
We were very happy with the collaboration between IMARC and Colruyt. Not only were your prices competitive, IMARC was also pretty fast in understanding the scope and our needs for this project. Even though it was not an easy task, performing a market research during the COVID-19 pandemic, you were able to get us the necessary information we needed. The IMARC team was very easy to work with and they showed us that it would go the extra mile if we needed anything extra
We would be happy to reach out to IMARC again, if we need Market Research/Consulting/Consumer Research or any associated service. Overall experience was good, and the data points were quite helpful.
The figures of market study were very close to our assumed figures. The presentation of the study was neat and easy to analyse. The requested details of the study were fulfilled. My overall experience with the IMARC Team was satisfactory.
The overall cost of the services were within our expectations. I was happy to have good communications in a timely manner. It was a great and quick way to have the information I needed.
My questions and concerns were answered in a satisfied way. The costs of the services were within our expectations. My overall experience with the IMARC Team was very good.
I agree the report was timely delivered, meeting the key objectives of the engagement. We had some discussion on the contents, adjustments were made fast and accurate. The response time was minimum in each case. Very good. You have a satisfied customer.
We would be happy to reach out to IMARC for more market reports in the future. The response from the account sales manager was very good. I appreciate the timely follow ups and post purchase support from the team. My overall experience with IMARC was good.
IMARC was a good solution for the data points that we really needed and couldn't find elsewhere. The team was easy to work, quick to respond, and flexible to our customization requests.
IMARC did an outstanding job in preparing our study. They were punctual and precise, delivering all the data we required in a clear and well-organized format. Their attention to detail and ability to meet deadlines was impressive, making them a reliable partner for our project.
I wanted to express my sincere appreciation for your efforts in handling this matter. Your dedication and commitment have truly been commendable. It is evident that you have put in a tremendous amount of hard work and expertise into resolving the issues at hand.
I would also like to take this opportunity to inform you that we are greatly interested
Overall, the deliverable was well organized and my experience with the project team was good. In particular, I appreciated how they responded when I requested additional information and the Japanese version.
The IMARC team were extremely professional and very cooperative. The team were also extremely flexible in making changes and modifications wherever required. The entire experience right from project kick-off to after sales support was fruitful and smooth.
I’d like to express my gratitude for the work you accomplished with the industry report. The way you responded to the requirements and delivered under tight timelines shows your expertise, exceptional work ethic and commitment to your customer’s success. The entire team and company are incredibly thankful for your dedication. Once again, thank you
The market reports from IMARC have been instrumental in guiding our business strategies. We found the reports comprehensive and data-driven, which helped us make informed decisions. The detailed insights and actionable data have consistently provided us with a competitive edge in a rapidly changing alcohol market.
One of the best things about IMARC is their flexibility and predisposition to tailor the reports and adapt to our needs. They are not just great in their researching and consulting solutions, but their service is unparallelled. We’ve worked with them a couple of times and we will keep working with them in future projects.
We recently commissioned multiple market research reports from IMARC, and the insights we received were invaluable. The depth of analysis, accuracy of data, and actionable recommendations have greatly enhanced our strategic decision-making.
The sale account manager and the service was excellent. The data and market trends gathered from the report was insightful and really assisted while planning future product and growth strategies.
Thank you very much for your cooperation and post purchase support. We were really happy with the final deliverable, and the takeaways from the report.