Telecom Order Management Market Report by Component (Solution, Service), Deployment Mode (On-premises, Cloud-based), Organization Size (Large Organization, Small and Medium Organization), Network Type (Wireless, Wired), and Region 2024-2032
The global telecom order management market size reached US$ 4.0 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 11.2 Billion by 2032, exhibiting a growth rate (CAGR) of 11.8% during 2024-2032.
Report Attribute
Key Statistics
Base Year
2023
Forecast Years
2024-2032
Historical Years
2018-2023
Market Size in 2023
US$ 4.0 Billion
Market Forecast in 2032
US$ 11.2 Billion
Market Growth Rate 2024-2032
11.8%
Telecom order management refers to a technological solution used for managing multiple telecommunication operations simultaneously and deploying the services promptly to the consumers. It includes order, service order and service inventory management. Telecom order management is commonly used for monitoring the orders of the customers and handling the steps involved with fulfilling them. It involves the use of centralized platforms, which can be deployed on-premises or on the cloud through wired and wireless networks. The process usually involves accepting the order and tracking supply chain activities responsible for assembling and making the telecommunication services available to the subscribers. It is also extensively utilized for standardizing and optimizing marketing and business operations across various industries.
Telecom Order Management Market Trends:
Significant growth in the telecommunication industry across the globe is one of the key factors creating a positive outlook for the market. With the increasing convergence of networks and connectivity devices, communication service providers (CSPs) are widely adopting sophisticated order management tools to create personalized customer orders and services and facilitate the agile functioning in the organizations. Moreover, the widespread adoption of internet-enabled smartphones and increasing consumer preference for online shopping through ecommerce platforms are favoring the market growth. Telecom order management solutions aid in automating service fulfillment processes and optimizing customer service delivery for the organizations. Additionally, various technological advancements, such as the development of next-generation telecom order management tools, are acting as other growth-inducing factors. Service providers are also utilizing technologies, such as artificial intelligence (AI), machine learning (ML) and big data for enhanced standardization and compatibility with the existing systems. Other factors, including extensive infrastructural developments, especially in the developing economies, along with the implementation of favorable government policies, are anticipated to drive the market toward growth.
Key Market Segmentation:
IMARC Group provides an analysis of the key trends in each sub-segment of the global telecom order management market report, along with forecasts at the global, regional and country level from 2024-2032. Our report has categorized the market based on component, deployment mode, organization size and network type.
Breakup by Component:
Solution
Customer Order Management
Service Order Management
Service Inventory Management
Service
Integration and Installation Services
Consulting Services
Support Services
Breakup by Deployment Mode:
On-premises
Cloud-based
Breakup by Organization Size:
Large Organization
Small and Medium Organization
Breakup by Network Type:
Wireless
Wired
Breakup by Region:
North America
United States
Canada
Asia-Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa
Competitive Landscape:
The competitive landscape of the industry has also been examined along with the profiles of the key players being Cerillion, Cognizant, Comarch SA, Fujitsu Limited (Furukawa Group), Infosys Limited, International Business Machines Corporation, Oracle Corporation, Pegasystems Inc., Telefonaktiebolaget LM Ericsson and Wipro Limited.
Report Coverage:
Report Features
Details
Base Year of the Analysis
2023
Historical Period
2018-2023
Forecast Period
2024-2032
Units
US$ Billion
Segment Coverage
Component, Deployment Mode, Organization Size, Network Type, Region
Region Covered
Asia Pacific, Europe, North America, Latin America, Middle East and Africa
Countries Covered
United States, Canada, Germany, France, United Kingdom, Italy, Spain, Russia, China, Japan, India, South Korea, Australia, Indonesia, Brazil, Mexico
Companies Covered
Cerillion, Cognizant, Comarch SA, Fujitsu Limited (Furukawa Group), Infosys Limited, International Business Machines Corporation, Oracle Corporation, Pegasystems Inc., Telefonaktiebolaget LM Ericsson, Wipro Limited
Customization Scope
10% Free Customization
Report Price and Purchase Option
Single User License: US$ 3899
Five User License: US$ 4899
Corporate License: US$ 5899
Post-Sale Analyst Support
10-12 Weeks
Delivery Format
PDF and Excel through Email (We can also provide the editable version of the report in PPT/Word format on special request)
Key Questions Answered in This Report
The global telecom order management market was valued at US$ 4.0 Billion in 2023.
We expect the global telecom order management market to exhibit a CAGR of 11.8% during 2024-2032.
The rising integration of telecom order management with Artificial Intelligence (AI), Machine Learning (ML) and big data for enhanced standardization and compatibility with the existing systems, is primarily driving the global telecom order management market.
The sudden outbreak of the COVID-19 pandemic has led to the increasing adoption of telecom order management in automating service fulfillment processes and optimizing customer service delivery, owing to their changing consumer inclination towards online retail platforms for the purchase of various products and services.
Based on the component, the global telecom order management market has been segmented into solution and service, where solution currently holds the largest market share.
Based on the deployment mode, the global telecom order management market can be divided into on-premises and cloud-based. Currently, cloud-based exhibits a clear dominance in the market.
Based on the organization size, the global telecom order management market has been categorized into large organization, and small and medium organization, where large organization currently accounts for the majority of the total market share.
Based on the network type, the global telecom order management market can be segregated into wireless and wired. Currently, wired exhibits a clear dominance in the market.
On a regional level, the market has been classified into North America, Asia-Pacific, Europe, Latin America, and Middle East and Africa, where North America currently dominates the global market.
Some of the major players in the global telecom order management market include Cerillion, Cognizant, Comarch SA, Fujitsu Limited (Furukawa Group), Infosys Limited, International Business Machines Corporation, Oracle Corporation, Pegasystems Inc., Telefonaktiebolaget LM Ericsson, and Wipro Limited.
Need more help?
Speak to our experienced analysts for insights on the current market scenarios.
Include additional segments and countries to customize the report as per your requirement.
Gain an unparalleled competitive advantage in your domain by understanding how to utilize the report and positively impacting your operations and revenue.
For further assistance, please connect with our analysts.
Gain a deeper dive into a specific application, geography, customer, or competitor
Any level of personalization
Get in Touch With Us
UNITED STATES
Phone: +1-631-791-1145
INDIA
Phone: +91-120-433-0800
UNITED KINGDOM
Phone: +44-753-714-6104
Email: sales@imarcgroup.com
Client Testimonials
IMARC made the whole process easy. Everyone I spoke with via email was polite, easy to deal with, kept their promises regarding delivery timelines and were solutions focused. From my first contact, I was grateful for the professionalism shown by the whole IMARC team. I recommend IMARC to all that need timely, affordable information and advice. My experience with IMARC was excellent and I can not fault it.
The IMARC team was very reactive and flexible with regard to our requests. A very good overall experience. We are happy with the work that IMARC has provided, very complete and detailed. It has contributed to our business needs and provided the market visibility that we required
We were very happy with the collaboration between IMARC and Colruyt. Not only were your prices competitive, IMARC was also pretty fast in understanding the scope and our needs for this project. Even though it was not an easy task, performing a market research during the COVID-19 pandemic, you were able to get us the necessary information we needed. The IMARC team was very easy to work with and they showed us that it would go the extra mile if we needed anything extra
We would be happy to reach out to IMARC again, if we need Market Research/Consulting/Consumer Research or any associated service. Overall experience was good, and the data points were quite helpful.
The figures of market study were very close to our assumed figures. The presentation of the study was neat and easy to analyse. The requested details of the study were fulfilled. My overall experience with the IMARC Team was satisfactory.
The overall cost of the services were within our expectations. I was happy to have good communications in a timely manner. It was a great and quick way to have the information I needed.
My questions and concerns were answered in a satisfied way. The costs of the services were within our expectations. My overall experience with the IMARC Team was very good.
I agree the report was timely delivered, meeting the key objectives of the engagement. We had some discussion on the contents, adjustments were made fast and accurate. The response time was minimum in each case. Very good. You have a satisfied customer.
We would be happy to reach out to IMARC for more market reports in the future. The response from the account sales manager was very good. I appreciate the timely follow ups and post purchase support from the team. My overall experience with IMARC was good.
IMARC was a good solution for the data points that we really needed and couldn't find elsewhere. The team was easy to work, quick to respond, and flexible to our customization requests.
IMARC did an outstanding job in preparing our study. They were punctual and precise, delivering all the data we required in a clear and well-organized format. Their attention to detail and ability to meet deadlines was impressive, making them a reliable partner for our project.
I wanted to express my sincere appreciation for your efforts in handling this matter. Your dedication and commitment have truly been commendable. It is evident that you have put in a tremendous amount of hard work and expertise into resolving the issues at hand.
I would also like to take this opportunity to inform you that we are greatly interested
Overall, the deliverable was well organized and my experience with the project team was good. In particular, I appreciated how they responded when I requested additional information and the Japanese version.
The IMARC team were extremely professional and very cooperative. The team were also extremely flexible in making changes and modifications wherever required. The entire experience right from project kick-off to after sales support was fruitful and smooth.
I’d like to express my gratitude for the work you accomplished with the industry report. The way you responded to the requirements and delivered under tight timelines shows your expertise, exceptional work ethic and commitment to your customer’s success. The entire team and company are incredibly thankful for your dedication. Once again, thank you
The market reports from IMARC have been instrumental in guiding our business strategies. We found the reports comprehensive and data-driven, which helped us make informed decisions. The detailed insights and actionable data have consistently provided us with a competitive edge in a rapidly changing alcohol market.
One of the best things about IMARC is their flexibility and predisposition to tailor the reports and adapt to our needs. They are not just great in their researching and consulting solutions, but their service is unparallelled. We’ve worked with them a couple of times and we will keep working with them in future projects.
We recently commissioned multiple market research reports from IMARC, and the insights we received were invaluable. The depth of analysis, accuracy of data, and actionable recommendations have greatly enhanced our strategic decision-making.
The sale account manager and the service was excellent. The data and market trends gathered from the report was insightful and really assisted while planning future product and growth strategies.
Thank you very much for your cooperation and post purchase support. We were really happy with the final deliverable, and the takeaways from the report.