1 Preface
2 Scope and Methodology
2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
2.3.1 Primary Sources
2.3.2 Secondary Sources
2.4 Market Estimation
2.4.1 Bottom-Up Approach
2.4.2 Top-Down Approach
2.5 Forecasting Methodology
3 Executive Summary
4 Introduction
4.1 Overview
4.2 Key Industry Trends
5 Global SQM and CEM Market
5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Forecast
6 Market Breakup by Type
6.1 Enterprise Feedback Management
6.1.1 Market Trends
6.1.2 Market Forecast
6.2 Web Analytics
6.2.1 Market Trends
6.2.2 Market Forecast
6.3 Text Analytics
6.3.1 Market Trends
6.3.2 Market Forecast
6.4 Speech Analytics
6.4.1 Market Trends
6.4.2 Market Forecast
7 Market Breakup by Application
7.1 Small and Medium Businesses
7.1.1 Market Trends
7.1.2 Market Forecast
7.2 Large Enterprises
7.2.1 Market Trends
7.2.2 Market Forecast
8 Market Breakup by Region
8.1 North America
8.1.1 United States
8.1.1.1 Market Trends
8.1.1.2 Market Forecast
8.1.2 Canada
8.1.2.1 Market Trends
8.1.2.2 Market Forecast
8.2 Asia-Pacific
8.2.1 China
8.2.1.1 Market Trends
8.2.1.2 Market Forecast
8.2.2 Japan
8.2.2.1 Market Trends
8.2.2.2 Market Forecast
8.2.3 India
8.2.3.1 Market Trends
8.2.3.2 Market Forecast
8.2.4 South Korea
8.2.4.1 Market Trends
8.2.4.2 Market Forecast
8.2.5 Australia
8.2.5.1 Market Trends
8.2.5.2 Market Forecast
8.2.6 Indonesia
8.2.6.1 Market Trends
8.2.6.2 Market Forecast
8.2.7 Others
8.2.7.1 Market Trends
8.2.7.2 Market Forecast
8.3 Europe
8.3.1 Germany
8.3.1.1 Market Trends
8.3.1.2 Market Forecast
8.3.2 France
8.3.2.1 Market Trends
8.3.2.2 Market Forecast
8.3.3 United Kingdom
8.3.3.1 Market Trends
8.3.3.2 Market Forecast
8.3.4 Italy
8.3.4.1 Market Trends
8.3.4.2 Market Forecast
8.3.5 Spain
8.3.5.1 Market Trends
8.3.5.2 Market Forecast
8.3.6 Russia
8.3.6.1 Market Trends
8.3.6.2 Market Forecast
8.3.7 Others
8.3.7.1 Market Trends
8.3.7.2 Market Forecast
8.4 Latin America
8.4.1 Brazil
8.4.1.1 Market Trends
8.4.1.2 Market Forecast
8.4.2 Mexico
8.4.2.1 Market Trends
8.4.2.2 Market Forecast
8.4.3 Others
8.4.3.1 Market Trends
8.4.3.2 Market Forecast
8.5 Middle East and Africa
8.5.1 Market Trends
8.5.2 Market Breakup by Country
8.5.3 Market Forecast
9 Drivers, Restraints, and Opportunities
9.1 Overview
9.2 Drivers
9.3 Restraints
9.4 Opportunities
10 Value Chain Analysis
11 Porters Five Forces Analysis
11.1 Overview
11.2 Bargaining Power of Buyers
11.3 Bargaining Power of Suppliers
11.4 Degree of Competition
11.5 Threat of New Entrants
11.6 Threat of Substitutes
12 Price Analysis
13 Competitive Landscape
13.1 Market Structure
13.2 Key Players
13.3 Profiles of Key Players
13.3.1 Adobe Inc.
13.3.1.1 Company Overview
13.3.1.2 Product Portfolio
13.3.1.3 Financials
13.3.1.4 SWOT Analysis
13.3.2 Amdocs
13.3.2.1 Company Overview
13.3.2.2 Product Portfolio
13.3.2.3 Financials
13.3.3 eGain Corporation
13.3.3.1 Company Overview
13.3.3.2 Product Portfolio
13.3.3.3 Financials
13.3.4 Medallia Inc.
13.3.4.1 Company Overview
13.3.4.2 Product Portfolio
13.3.5 Microsoft Corporation
13.3.5.1 Company Overview
13.3.5.2 Product Portfolio
13.3.5.3 Financials
13.3.5.4 SWOT Analysis
Kindly note that this only represents a partial list of companies, and the complete list has been provided in the report.
List of Figures
Figure 1: Global: SQM and CEM Market: Major Drivers and Challenges
Figure 2: Global: SQM and CEM Market: Sales Value (in Billion US$), 2018-2023
Figure 3: Global: SQM and CEM Market Forecast: Sales Value (in Billion US$), 2024-2032
Figure 4: Global: SQM and CEM Market: Breakup by Type (in %), 2023
Figure 5: Global: SQM and CEM Market: Breakup by Application (in %), 2023
Figure 6: Global: SQM and CEM Market: Breakup by Region (in %), 2023
Figure 7: Global: SQM and CEM (Enterprise Feedback Management) Market: Sales Value (in Million US$), 2018 & 2023
Figure 8: Global: SQM and CEM (Enterprise Feedback Management) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 9: Global: SQM and CEM (Web Analytics) Market: Sales Value (in Million US$), 2018 & 2023
Figure 10: Global: SQM and CEM (Web Analytics) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 11: Global: SQM and CEM (Text Analytics) Market: Sales Value (in Million US$), 2018 & 2023
Figure 12: Global: SQM and CEM (Text Analytics) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 13: Global: SQM and CEM (Speech Analytics) Market: Sales Value (in Million US$), 2018 & 2023
Figure 14: Global: SQM and CEM (Speech Analytics) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 15: Global: SQM and CEM (Small and Medium Businesses) Market: Sales Value (in Million US$), 2018 & 2023
Figure 16: Global: SQM and CEM (Small and Medium Businesses) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 17: Global: SQM and CEM (Large Enterprises) Market: Sales Value (in Million US$), 2018 & 2023
Figure 18: Global: SQM and CEM (Large Enterprises) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 19: North America: SQM and CEM Market: Sales Value (in Million US$), 2018 & 2023
Figure 20: North America: SQM and CEM Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 21: United States: SQM and CEM Market: Sales Value (in Million US$), 2018 & 2023
Figure 22: United States: SQM and CEM Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 23: Canada: SQM and CEM Market: Sales Value (in Million US$), 2018 & 2023
Figure 24: Canada: SQM and CEM Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 25: Asia-Pacific: SQM and CEM Market: Sales Value (in Million US$), 2018 & 2023
Figure 26: Asia-Pacific: SQM and CEM Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 27: China: SQM and CEM Market: Sales Value (in Million US$), 2018 & 2023
Figure 28: China: SQM and CEM Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 29: Japan: SQM and CEM Market: Sales Value (in Million US$), 2018 & 2023
Figure 30: Japan: SQM and CEM Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 31: India: SQM and CEM Market: Sales Value (in Million US$), 2018 & 2023
Figure 32: India: SQM and CEM Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 33: South Korea: SQM and CEM Market: Sales Value (in Million US$), 2018 & 2023
Figure 34: South Korea: SQM and CEM Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 35: Australia: SQM and CEM Market: Sales Value (in Million US$), 2018 & 2023
Figure 36: Australia: SQM and CEM Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 37: Indonesia: SQM and CEM Market: Sales Value (in Million US$), 2018 & 2023
Figure 38: Indonesia: SQM and CEM Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 39: Others: SQM and CEM Market: Sales Value (in Million US$), 2018 & 2023
Figure 40: Others: SQM and CEM Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 41: Europe: SQM and CEM Market: Sales Value (in Million US$), 2018 & 2023
Figure 42: Europe: SQM and CEM Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 43: Germany: SQM and CEM Market: Sales Value (in Million US$), 2018 & 2023
Figure 44: Germany: SQM and CEM Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 45: France: SQM and CEM Market: Sales Value (in Million US$), 2018 & 2023
Figure 46: France: SQM and CEM Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 47: United Kingdom: SQM and CEM Market: Sales Value (in Million US$), 2018 & 2023
Figure 48: United Kingdom: SQM and CEM Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 49: Italy: SQM and CEM Market: Sales Value (in Million US$), 2018 & 2023
Figure 50: Italy: SQM and CEM Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 51: Spain: SQM and CEM Market: Sales Value (in Million US$), 2018 & 2023
Figure 52: Spain: SQM and CEM Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 53: Russia: SQM and CEM Market: Sales Value (in Million US$), 2018 & 2023
Figure 54: Russia: SQM and CEM Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 55: Others: SQM and CEM Market: Sales Value (in Million US$), 2018 & 2023
Figure 56: Others: SQM and CEM Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 57: Latin America: SQM and CEM Market: Sales Value (in Million US$), 2018 & 2023
Figure 58: Latin America: SQM and CEM Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 59: Brazil: SQM and CEM Market: Sales Value (in Million US$), 2018 & 2023
Figure 60: Brazil: SQM and CEM Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 61: Mexico: SQM and CEM Market: Sales Value (in Million US$), 2018 & 2023
Figure 62: Mexico: SQM and CEM Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 63: Others: SQM and CEM Market: Sales Value (in Million US$), 2018 & 2023
Figure 64: Others: SQM and CEM Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 65: Middle East and Africa: SQM and CEM Market: Sales Value (in Million US$), 2018 & 2023
Figure 66: Middle East and Africa: SQM and CEM Market: Breakup by Country (in %), 2023
Figure 67: Middle East and Africa: SQM and CEM Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 68: Global: SQM and CEM Industry: Drivers, Restraints, and Opportunities
Figure 69: Global: SQM and CEM Industry: Value Chain Analysis
Figure 70: Global: SQM and CEM Industry: Porter's Five Forces Analysis
List of Tables
Table 1: Global: SQM and CEM Market: Key Industry Highlights, 2023 & 2032
Table 2: Global: SQM and CEM Market Forecast: Breakup by Type (in Million US$), 2024-2032
Table 3: Global: SQM and CEM Market Forecast: Breakup by Application (in Million US$), 2024-2032
Table 4: Global: SQM and CEM Market Forecast: Breakup by Region (in Million US$), 2024-2032
Table 5: Global: SQM and CEM Market: Competitive Structure
Table 6: Global: SQM and CEM Market: Key Players