Speech Analytics Market Report by Type (Solution, Service), Deployment (On-premises, Cloud-based), Enterprise Size (Small and Medium Enterprises, Large Enterprises), End Use (BFSI, IT and Telecommunication, Retail, Healthcare, Government, Hospitality, and Others), and Region 2025-2033

Speech Analytics Market Report by Type (Solution, Service), Deployment (On-premises, Cloud-based), Enterprise Size (Small and Medium Enterprises, Large Enterprises), End Use (BFSI, IT and Telecommunication, Retail, Healthcare, Government, Hospitality, and Others), and Region 2025-2033

Report Format: PDF+Excel | Report ID: SR112025A3884

1   Preface
2   Scope and Methodology

    2.1    Objectives of the Study
    2.2    Stakeholders
    2.3    Data Sources
        2.3.1    Primary Sources
        2.3.2    Secondary Sources
    2.4    Market Estimation
        2.4.1    Bottom-Up Approach
        2.4.2    Top-Down Approach
    2.5    Forecasting Methodology
3   Executive Summary
4   Introduction

    4.1    Overview
    4.2    Key Industry Trends
5   Global Speech Analytics Market
    5.1    Market Overview
    5.2    Market Performance
    5.3    Impact of COVID-19
    5.4    Market Forecast
6   Market Breakup by Type
    6.1    Solution
        6.1.1 Market Trends
        6.1.2 Market Forecast
    6.2    Service
        6.2.1 Market Trends
        6.2.2 Market Forecast
7   Market Breakup by Deployment
    7.1    On-premises
        7.1.1 Market Trends
        7.1.2 Market Forecast
    7.2    Cloud-based
        7.2.1 Market Trends
        7.2.2 Market Forecast
8   Market Breakup by Enterprise Size
    8.1    Small and Medium Enterprises
        8.1.1 Market Trends
        8.1.2 Market Forecast
    8.2    Large Enterprises
        8.2.1 Market Trends
        8.2.2 Market Forecast
9   Market Breakup by End Use
    9.1    BFSI
        9.1.1 Market Trends
        9.1.2 Market Forecast
    9.2    IT and Telecommunication
        9.2.1 Market Trends
        9.2.2 Market Forecast
    9.3    Retail
        9.3.1 Market Trends
        9.3.2 Market Forecast
    9.4    Healthcare
        9.4.1 Market Trends
        9.4.2 Market Forecast
    9.5    Government
        9.5.1 Market Trends
        9.5.2 Market Forecast
    9.6    Hospitality
        9.6.1 Market Trends
        9.6.2 Market Forecast
    9.7    Others
        9.7.1 Market Trends
        9.7.2 Market Forecast
10  Market Breakup by Region
    10.1    North America
        10.1.1 United States
           10.1.1.1 Market Trends
           10.1.1.2 Market Forecast
        10.1.2 Canada
           10.1.2.1 Market Trends
           10.1.2.2 Market Forecast
    10.2    Asia-Pacific
        10.2.1 China
           10.2.1.1 Market Trends
           10.2.1.2 Market Forecast
        10.2.2 Japan
           10.2.2.1 Market Trends
           10.2.2.2 Market Forecast
        10.2.3 India
           10.2.3.1 Market Trends
           10.2.3.2 Market Forecast
        10.2.4 South Korea
           10.2.4.1 Market Trends
           10.2.4.2 Market Forecast
        10.2.5 Australia
           10.2.5.1 Market Trends
           10.2.5.2 Market Forecast
        10.2.6 Indonesia
           10.2.6.1 Market Trends
           10.2.6.2 Market Forecast
        10.2.7 Others
           10.2.7.1 Market Trends
           10.2.7.2 Market Forecast
    10.3    Europe
        10.3.1 Germany
           10.3.1.1 Market Trends
           10.3.1.2 Market Forecast
        10.3.2 France
           10.3.2.1 Market Trends
           10.3.2.2 Market Forecast
        10.3.3 United Kingdom
           10.3.3.1 Market Trends
           10.3.3.2 Market Forecast
        10.3.4 Italy
           10.3.4.1 Market Trends
           10.3.4.2 Market Forecast
        10.3.5 Spain
           10.3.5.1 Market Trends
           10.3.5.2 Market Forecast
        10.3.6 Russia
           10.3.6.1 Market Trends
           10.3.6.2 Market Forecast
        10.3.7 Others
           10.3.7.1 Market Trends
           10.3.7.2 Market Forecast
    10.4    Latin America
        10.4.1 Brazil
           10.4.1.1 Market Trends
           10.4.1.2 Market Forecast
        10.4.2 Mexico
           10.4.2.1 Market Trends
           10.4.2.2 Market Forecast
        10.4.3 Others
           10.4.3.1 Market Trends
           10.4.3.2 Market Forecast
    10.5    Middle East and Africa
        10.5.1 Market Trends
        10.5.2 Market Breakup by Country
        10.5.3 Market Forecast
11  SWOT Analysis
    11.1    Overview
    11.2    Strengths
    11.3    Weaknesses
    11.4    Opportunities
    11.5    Threats
12  Value Chain Analysis
13  Porters Five Forces Analysis

    13.1    Overview
    13.2    Bargaining Power of Buyers
    13.3    Bargaining Power of Suppliers
    13.4    Degree of Competition
    13.5    Threat of New Entrants
    13.6    Threat of Substitutes
14  Price Analysis
15  Competitive Landscape

    15.1    Market Structure
    15.2    Key Players
    15.3    Profiles of Key Players
        15.3.1    Almawave S.p.A.
           15.3.1.1 Company Overview
           15.3.1.2 Product Portfolio
           15.3.1.3 Financials
        15.3.2    ASC Technologies AG
           15.3.2.1 Company Overview
           15.3.2.2 Product Portfolio
           15.3.2.3 Financials
        15.3.3    Avaya
           15.3.3.1 Company Overview
           15.3.3.2 Product Portfolio
        15.3.4    Calabrio, Inc.
           15.3.4.1 Company Overview
           15.3.4.2 Product Portfolio
        15.3.5    CallMiner
           15.3.5.1 Company Overview
           15.3.5.2 Product Portfolio
        15.3.6    Clarabridge
           15.3.6.1 Company Overview
           15.3.6.2 Product Portfolio
        15.3.7    GemaTech
           15.3.7.1 Company Overview
           15.3.7.2 Product Portfolio
           15.3.7.3 Financials
        15.3.8    Genesys
           15.3.8.1 Company Overview
           15.3.8.2 Product Portfolio
        15.3.9    inContact (NICE Systems)
           15.3.9.1 Company Overview
           15.3.9.2 Product Portfolio
        15.3.10    OnviSource Inc.
           15.3.10.1 Company Overview
           15.3.10.2 Product Portfolio
        15.3.11    OPEX Hosting
           15.3.11.1 Company Overview
           15.3.11.2 Product Portfolio
        15.3.12    Verint System Inc.
           15.3.12.1 Company Overview
           15.3.12.2 Product Portfolio
           15.3.12.3 Financials
           15.3.12.4 SWOT Analysis

List of Figures

​Figure 1: Global: Speech Analytics Market: Major Drivers and Challenges
Figure 2: Global: Speech Analytics Market: Sales Value (in Billion USD), 2019-2024
Figure 3: Global: Speech Analytics Market Forecast: Sales Value (in Billion USD), 2025-2033
Figure 4: Global: Speech Analytics Market: Breakup by Type (in %), 2024
Figure 5: Global: Speech Analytics Market: Breakup by Deployment (in %), 2024
Figure 6: Global: Speech Analytics Market: Breakup by Enterprise Size (in %), 2024
Figure 7: Global: Speech Analytics Market: Breakup by End Use (in %), 2024
Figure 8: Global: Speech Analytics Market: Breakup by Region (in %), 2024
Figure 9: Global: Speech Analytics (Solution) Market: Sales Value (in Million USD), 2019 & 2024
Figure 10: Global: Speech Analytics (Solution) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 11: Global: Speech Analytics (Service) Market: Sales Value (in Million USD), 2019 & 2024
Figure 12: Global: Speech Analytics (Service) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 13: Global: Speech Analytics (On-premises) Market: Sales Value (in Million USD), 2019 & 2024
Figure 14: Global: Speech Analytics (On-premises) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 15: Global: Speech Analytics (Cloud-based) Market: Sales Value (in Million USD), 2019 & 2024
Figure 16: Global: Speech Analytics (Cloud-based) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 17: Global: Speech Analytics (Small and Medium Enterprises) Market: Sales Value (in Million USD), 2019 & 2024
Figure 18: Global: Speech Analytics (Small and Medium Enterprises) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 19: Global: Speech Analytics (Large Enterprises) Market: Sales Value (in Million USD), 2019 & 2024
Figure 20: Global: Speech Analytics (Large Enterprises) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 21: Global: Speech Analytics (BFSI) Market: Sales Value (in Million USD), 2019 & 2024
Figure 22: Global: Speech Analytics (BFSI) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 23: Global: Speech Analytics (IT and Telecommunication) Market: Sales Value (in Million USD), 2019 & 2024
Figure 24: Global: Speech Analytics (IT and Telecommunication) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 25: Global: Speech Analytics (Retail) Market: Sales Value (in Million USD), 2019 & 2024
Figure 26: Global: Speech Analytics (Retail) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 27: Global: Speech Analytics (Healthcare) Market: Sales Value (in Million USD), 2019 & 2024
Figure 28: Global: Speech Analytics (Healthcare) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 29: Global: Speech Analytics (Government) Market: Sales Value (in Million USD), 2019 & 2024
Figure 30: Global: Speech Analytics (Government) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 31: Global: Speech Analytics (Hospitality) Market: Sales Value (in Million USD), 2019 & 2024
Figure 32: Global: Speech Analytics (Hospitality) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 33: Global: Speech Analytics (Other End Uses) Market: Sales Value (in Million USD), 2019 & 2024
Figure 34: Global: Speech Analytics (Other End Uses) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 35: North America: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 36: North America: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 37: United States: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 38: United States: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 39: Canada: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 40: Canada: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 41: Asia-Pacific: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 42: Asia-Pacific: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 43: China: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 44: China: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 45: Japan: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 46: Japan: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 47: India: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 48: India: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 49: South Korea: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 50: South Korea: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 51: Australia: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 52: Australia: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 53: Indonesia: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 54: Indonesia: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 55: Others: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 56: Others: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 57: Europe: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 58: Europe: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 59: Germany: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 60: Germany: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 61: France: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 62: France: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 63: United Kingdom: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 64: United Kingdom: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 65: Italy: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 66: Italy: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 67: Spain: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 68: Spain: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 69: Russia: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 70: Russia: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 71: Others: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 72: Others: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 73: Latin America: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 74: Latin America: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 75: Brazil: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 76: Brazil: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 77: Mexico: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 78: Mexico: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 79: Others: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 80: Others: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 81: Middle East and Africa: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 82: Middle East and Africa: Speech Analytics Market: Breakup by Country (in %), 2024
Figure 83: Middle East and Africa: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 84: Global: Speech Analytics Industry: SWOT Analysis
Figure 85: Global: Speech Analytics Industry: Value Chain Analysis
Figure 86: Global: Speech Analytics Industry: Porter's Five Forces Analysis

List of Tables

Table 1: Global: Speech Analytics Market: Key Industry Highlights, 2024 and 2033
Table 2: Global: Speech Analytics Market Forecast: Breakup by Type (in Million USD), 2025-2033
Table 3: Global: Speech Analytics Market Forecast: Breakup by Deployment (in Million USD), 2025-2033
Table 4: Global: Speech Analytics Market Forecast: Breakup by Enterprise Size (in Million USD), 2025-2033
Table 5: Global: Speech Analytics Market Forecast: Breakup by End Use (in Million USD), 2025-2033
Table 6: Global: Speech Analytics Market Forecast: Breakup by Region (in Million USD), 2025-2033
Table 7: Global: Speech Analytics Market: Competitive Structure
Table 8: Global: Speech Analytics Market: Key Players

Speech Analytics Market Report by Type (Solution, Service), Deployment (On-premises, Cloud-based), Enterprise Size (Small and Medium Enterprises, Large Enterprises), End Use (BFSI, IT and Telecommunication, Retail, Healthcare, Government, Hospitality, and Others), and Region 2025-2033
Purchase Options New Year Sale
Benefits of Customization
  • Personalize this research
  • Triangulate with your data
  • Get data as per your format and definition
  • Gain a deeper dive into a specific application, geography, customer, or competitor
  • Any level of personalization

Get in Touch With Us

UNITED STATES

Phone: +1-631-791-1145

INDIA

Phone: +91-120-433-0800

UNITED KINGDOM

Phone: +44-753-714-6104

Email: sales@imarcgroup.com

Client Testimonials