1 Preface
2 Scope and Methodology
2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
2.3.1 Primary Sources
2.3.2 Secondary Sources
2.4 Market Estimation
2.4.1 Bottom-Up Approach
2.4.2 Top-Down Approach
2.5 Forecasting Methodology
3 Executive Summary
4 Introduction
4.1 Overview
4.2 Key Industry Trends
5 Global Social Media Analytics Market
5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Forecast
6 Market Breakup by Component
6.1 Solutions
6.1.1 Market Trends
6.1.2 Market Forecast
6.2 Services
6.2.1 Market Trends
6.2.2 Market Forecast
7 Market Breakup by Deployment Mode
7.1 On-premises
7.1.1 Market Trends
7.1.2 Market Forecast
7.2 Cloud-based
7.2.1 Market Trends
7.2.2 Market Forecast
8 Market Breakup by Organization Size
8.1 Small and Medium Enterprises
8.1.1 Market Trends
8.1.2 Market Forecast
8.2 Large Enterprises
8.2.1 Market Trends
8.2.2 Market Forecast
9 Market Breakup by Application
9.1 Customer Segmentation and Targeting
9.1.1 Market Trends
9.1.2 Market Forecast
9.2 Competitor Benchmarking
9.2.1 Market Trends
9.2.2 Market Forecast
9.3 Multichannel Campaign Management
9.3.1 Market Trends
9.3.2 Market Forecast
9.4 Customer Behavioral Analysis
9.4.1 Market Trends
9.4.2 Market Forecast
9.5 Marketing Management
9.5.1 Market Trends
9.5.2 Market Forecast
10 Market Breakup by End User
10.1 BFSI
10.1.1 Market Trends
10.1.2 Market Forecast
10.2 Media and Entertainment
10.2.1 Market Trends
10.2.2 Market Forecast
10.3 Travel and Hospitality
10.3.1 Market Trends
10.3.2 Market Forecast
10.4 IT and Telecom
10.4.1 Market Trends
10.4.2 Market Forecast
10.5 Retail
10.5.1 Market Trends
10.5.2 Market Forecast
10.6 Healthcare
10.6.1 Market Trends
10.6.2 Market Forecast
10.7 Others
10.7.1 Market Trends
10.7.2 Market Forecast
11 Market Breakup by Region
11.1 North America
11.1.1 United States
11.1.1.1 Market Trends
11.1.1.2 Market Forecast
11.1.2 Canada
11.1.2.1 Market Trends
11.1.2.2 Market Forecast
11.2 Asia-Pacific
11.2.1 China
11.2.1.1 Market Trends
11.2.1.2 Market Forecast
11.2.2 Japan
11.2.2.1 Market Trends
11.2.2.2 Market Forecast
11.2.3 India
11.2.3.1 Market Trends
11.2.3.2 Market Forecast
11.2.4 South Korea
11.2.4.1 Market Trends
11.2.4.2 Market Forecast
11.2.5 Australia
11.2.5.1 Market Trends
11.2.5.2 Market Forecast
11.2.6 Indonesia
11.2.6.1 Market Trends
11.2.6.2 Market Forecast
11.2.7 Others
11.2.7.1 Market Trends
11.2.7.2 Market Forecast
11.3 Europe
11.3.1 Germany
11.3.1.1 Market Trends
11.3.1.2 Market Forecast
11.3.2 France
11.3.2.1 Market Trends
11.3.2.2 Market Forecast
11.3.3 United Kingdom
11.3.3.1 Market Trends
11.3.3.2 Market Forecast
11.3.4 Italy
11.3.4.1 Market Trends
11.3.4.2 Market Forecast
11.3.5 Spain
11.3.5.1 Market Trends
11.3.5.2 Market Forecast
11.3.6 Russia
11.3.6.1 Market Trends
11.3.6.2 Market Forecast
11.3.7 Others
11.3.7.1 Market Trends
11.3.7.2 Market Forecast
11.4 Latin America
11.4.1 Brazil
11.4.1.1 Market Trends
11.4.1.2 Market Forecast
11.4.2 Mexico
11.4.2.1 Market Trends
11.4.2.2 Market Forecast
11.4.3 Others
11.4.3.1 Market Trends
11.4.3.2 Market Forecast
11.5 Middle East and Africa
11.5.1 Market Trends
11.5.2 Market Breakup by Country
11.5.3 Market Forecast
12 SWOT Analysis
12.1 Overview
12.2 Strengths
12.3 Weaknesses
12.4 Opportunities
12.5 Threats
13 Value Chain Analysis
14 Porters Five Forces Analysis
14.1 Overview
14.2 Bargaining Power of Buyers
14.3 Bargaining Power of Suppliers
14.4 Degree of Competition
14.5 Threat of New Entrants
14.6 Threat of Substitutes
15 Price Analysis
16 Competitive Landscape
16.1 Market Structure
16.2 Key Players
16.3 Profiles of Key Players
16.3.1 Adobe Inc.
16.3.1.1 Company Overview
16.3.1.2 Product Portfolio
16.3.1.3 Financials
16.3.1.4 SWOT Analysis
16.3.2 Brandwatch (Cision US Inc.)
16.3.2.1 Company Overview
16.3.2.2 Product Portfolio
16.3.3 Clarabridge
16.3.3.1 Company Overview
16.3.3.2 Product Portfolio
16.3.4 Hootsuite Inc.
16.3.4.1 Company Overview
16.3.4.2 Product Portfolio
16.3.5 International Business Machines Corporation
16.3.5.1 Company Overview
16.3.5.2 Product Portfolio
16.3.5.3 Financials
16.3.5.4 SWOT Analysis
16.3.6 NetBase Quid
16.3.6.1 Company Overview
16.3.6.2 Product Portfolio
16.3.7 Oracle Corporation
16.3.7.1 Company Overview
16.3.7.2 Product Portfolio
16.3.7.3 Financials
16.3.7.4 SWOT Analysis
16.3.8 Salesforce.com, inc.
16.3.8.1 Company Overview
16.3.8.2 Product Portfolio
16.3.8.3 Financials
16.3.8.4 SWOT Analysis
16.3.9 SAP SE
16.3.9.1 Company Overview
16.3.9.2 Product Portfolio
16.3.9.3 Financials
16.3.9.4 SWOT Analysis
16.3.10 SAS Institute Inc.
16.3.10.1 Company Overview
16.3.10.2 Product Portfolio
16.3.10.3 SWOT Analysis
List of Figures
Figure 1: Global: Social Media Analytics Market: Major Drivers and Challenges
Figure 2: Global: Social Media Analytics Market: Sales Value (in Billion USD), 2019-2024
Figure 3: Global: Social Media Analytics Market Forecast: Sales Value (in Billion USD), 2025-2033
Figure 4: Global: Social Media Analytics Market: Breakup by Component (in %), 2024
Figure 5: Global: Social Media Analytics Market: Breakup by Deployment Mode (in %), 2024
Figure 6: Global: Social Media Analytics Market: Breakup by Organization Size (in %), 2024
Figure 7: Global: Social Media Analytics Market: Breakup by Application (in %), 2024
Figure 8: Global: Social Media Analytics Market: Breakup by End User (in %), 2024
Figure 9: Global: Social Media Analytics Market: Breakup by Region (in %), 2024
Figure 10: Global: Social Media Analytics (Solutions) Market: Sales Value (in Million USD), 2019 & 2024
Figure 11: Global: Social Media Analytics (Solutions) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 12: Global: Social Media Analytics (Services) Market: Sales Value (in Million USD), 2019 & 2024
Figure 13: Global: Social Media Analytics (Services) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 14: Global: Social Media Analytics (On-premises) Market: Sales Value (in Million USD), 2019 & 2024
Figure 15: Global: Social Media Analytics (On-premises) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 16: Global: Social Media Analytics (Cloud-based) Market: Sales Value (in Million USD), 2019 & 2024
Figure 17: Global: Social Media Analytics (Cloud-based) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 18: Global: Social Media Analytics (Small and Medium Enterprises) Market: Sales Value (in Million USD), 2019 & 2024
Figure 19: Global: Social Media Analytics (Small and Medium Enterprises) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 20: Global: Social Media Analytics (Large Enterprises) Market: Sales Value (in Million USD), 2019 & 2024
Figure 21: Global: Social Media Analytics (Large Enterprises) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 22: Global: Social Media Analytics (Customer Segmentation and Targeting) Market: Sales Value (in Million USD), 2019 & 2024
Figure 23: Global: Social Media Analytics (Customer Segmentation and Targeting) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 24: Global: Social Media Analytics (Competitor Benchmarking) Market: Sales Value (in Million USD), 2019 & 2024
Figure 25: Global: Social Media Analytics (Competitor Benchmarking) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 26: Global: Social Media Analytics (Multichannel Campaign Management) Market: Sales Value (in Million USD), 2019 & 2024
Figure 27: Global: Social Media Analytics (Multichannel Campaign Management) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 28: Global: Social Media Analytics (Customer Behavioral Analysis) Market: Sales Value (in Million USD), 2019 & 2024
Figure 29: Global: Social Media Analytics (Customer Behavioral Analysis) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 30: Global: Social Media Analytics (Marketing Management) Market: Sales Value (in Million USD), 2019 & 2024
Figure 31: Global: Social Media Analytics (Marketing Management) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 32: Global: Social Media Analytics (BFSI) Market: Sales Value (in Million USD), 2019 & 2024
Figure 33: Global: Social Media Analytics (BFSI) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 34: Global: Social Media Analytics (Media and Entertainment) Market: Sales Value (in Million USD), 2019 & 2024
Figure 35: Global: Social Media Analytics (Media and Entertainment) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 36: Global: Social Media Analytics (Travel and Hospitality) Market: Sales Value (in Million USD), 2019 & 2024
Figure 37: Global: Social Media Analytics (Travel and Hospitality) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 38: Global: Social Media Analytics (IT and Telecom) Market: Sales Value (in Million USD), 2019 & 2024
Figure 39: Global: Social Media Analytics (IT and Telecom) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 40: Global: Social Media Analytics (Retail) Market: Sales Value (in Million USD), 2019 & 2024
Figure 41: Global: Social Media Analytics (Retail) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 42: Global: Social Media Analytics (Healthcare) Market: Sales Value (in Million USD), 2019 & 2024
Figure 43: Global: Social Media Analytics (Healthcare) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 44: Global: Social Media Analytics (Other End Users) Market: Sales Value (in Million USD), 2019 & 2024
Figure 45: Global: Social Media Analytics (Other End Users) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 46: North America: Social Media Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 47: North America: Social Media Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 48: United States: Social Media Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 49: United States: Social Media Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 50: Canada: Social Media Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 51: Canada: Social Media Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 52: Asia-Pacific: Social Media Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 53: Asia-Pacific: Social Media Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 54: China: Social Media Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 55: China: Social Media Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 56: Japan: Social Media Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 57: Japan: Social Media Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 58: India: Social Media Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 59: India: Social Media Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 60: South Korea: Social Media Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 61: South Korea: Social Media Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 62: Australia: Social Media Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 63: Australia: Social Media Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 64: Indonesia: Social Media Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 65: Indonesia: Social Media Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 66: Others: Social Media Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 67: Others: Social Media Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 68: Europe: Social Media Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 69: Europe: Social Media Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 70: Germany: Social Media Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 71: Germany: Social Media Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 72: France: Social Media Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 73: France: Social Media Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 74: United Kingdom: Social Media Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 75: United Kingdom: Social Media Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 76: Italy: Social Media Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 77: Italy: Social Media Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 78: Spain: Social Media Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 79: Spain: Social Media Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 80: Russia: Social Media Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 81: Russia: Social Media Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 82: Others: Social Media Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 83: Others: Social Media Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 84: Latin America: Social Media Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 85: Latin America: Social Media Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 86: Brazil: Social Media Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 87: Brazil: Social Media Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 88: Mexico: Social Media Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 89: Mexico: Social Media Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 90: Others: Social Media Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 91: Others: Social Media Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 92: Middle East and Africa: Social Media Analytics Market: Sales Value (in Million USD), 2019 & 2024
Figure 93: Middle East and Africa: Social Media Analytics Market: Breakup by Country (in %), 2024
Figure 94: Middle East and Africa: Social Media Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 95: Global: Social Media Analytics Industry: SWOT Analysis
Figure 96: Global: Social Media Analytics Industry: Value Chain Analysis
Figure 97: Global: Social Media Analytics Industry: Porter's Five Forces Analysis
List of Tables
Table 1: Global: Social Media Analytics Market: Key Industry Highlights, 2024 and 2033
Table 2: Global: Social Media Analytics Market Forecast: Breakup by Component (in Million USD), 2025-2033
Table 3: Global: Social Media Analytics Market Forecast: Breakup by Deployment Mode (in Million USD), 2025-2033
Table 4: Global: Social Media Analytics Market Forecast: Breakup by Organization Size (in Million USD), 2025-2033
Table 5: Global: Social Media Analytics Market Forecast: Breakup by Application (in Million USD), 2025-2033
Table 6: Global: Social Media Analytics Market Forecast: Breakup by End User (in Million USD), 2025-2033
Table 7: Global: Social Media Analytics Market Forecast: Breakup by Region (in Million USD), 2025-2033
Table 8: Global: Social Media Analytics Market: Competitive Structure
Table 9: Global: Social Media Analytics Market: Key Players