Passenger Information System Market

Passenger Information System Market Size:

The global passenger information system market size reached USD 29.2 Billion in 2024. Looking forward, IMARC Group expects the market to reach USD 69.0 Billion by 2033, exhibiting a growth rate (CAGR) of 9.55% during 2025-2033. The market is primarily driven by rising smart city initiatives due to rapid urbanization, increasing government investments in public transportation, shift toward cloud-based solutions for cost-effectiveness and scalability, and growing reliance on public transit.

Passenger Information System Market Analysis:

• Major Market Drivers: The increasing urbanization and the consequent rise in demand for efficient public transportation systems and technological advancements such as IoT, AI, and big data analytics enhance system capabilities are major market drivers.
• Key Market Trends: The integration of real-time data and predictive analytics for enhanced passenger experience, and the shift toward cloud-based solutions for scalability and cost-effectiveness.
• Geographical Trends: North America is among the leading markets due to the increasing population densities and robust transportation infrastructure. Also, the emerging markets in Latin America and Africa are increasing the adoption of passenger information system due to infrastructure modernization efforts.
• Competitive Landscape: Some of the major market players in the passenger information system industry include Advantech Co. Ltd., Cisco Systems Inc., Cubic Corporation, Hitachi Ltd., Huawei, Indra Sistemas S.A., Infax Inc., Mitsubishi Electric Corp., Passio Technologies, Siemens and Teleste Oyj., among many others.
• Challenges and Opportunities: Challenges include interoperability issues between different transportation modes and legacy systems. On the other hand, opportunities lie in smart city initiatives and government investments in transportation infrastructure, offering avenues for growth and innovation.
   

Passenger Information System Market Trends:

Increasing Urbanization and Smart City Initiatives

The need for passenger information systems (PIS) is rising due to the growing global urbanization. The United Nations research predicts that an additional 2.5 Billion people will live in cities and metropolitan areas by the year 2050. As a result, two-thirds of the world's population may live in cities due to this demographic change, underscoring the urgent need for better public services and sustainable urban design. According to the UN Department of Economic and Social Affairs (DESA), this increase is owing to changes in demographics and general population growth. Moreover, the research also emphasizes how a substantial portion of this increase in the urban population will be centered in a small number of nations. As per DESA, only China, India, and Nigeria are anticipated to account for 35% of the increase in the world's urban population between 2018-2050. In addition, 416 million more people are expected to live in cities in India, 255 Million in China, and 189 Million in Nigeria during this period. At present, cities are under pressure to implement smarter, more efficient technology due to the growing complexity and demand within urban transportation networks brought on by the increasing population. Consequently, passenger information systems are linked to manage real-time data and enhance passenger convenience and operational efficiency. Urban transport systems experience less strain and overall city mobility is improved when passengers can make well-informed decisions about their trips with the aid of real-time tracking systems and dynamic information displays.

Government Investments in Public Transportation

Governments globally are increasing their spending on public transit as they understand how important it is for urban development. For instance, in February 2024, the U.S. Department of Transportation's Federal Transit Administration (FTA) revealed that around $1.5 Billion in federal funds had been allocated. This funding originates from President Biden's Investing in America initiative and his Bipartisan Infrastructure Law intended to improve the American transit system. Additionally, the investment will assist in the building of bus facilities and worker training initiatives, and the production of transit vehicles including zero-emission buses in the United States. Besides, with this large investment, transportation agencies will be equipped to improve the dependability of their transit services, reduce air pollution, modernize their fleets of buses, and generate well-paying employment. These investments frequently focus on the modernization of transit systems, including the integration of advanced passenger information systems, thus contributing to market growth.

Rising Public Transportation Use

The market for passenger information systems is growing due to the increasing reliance on public transit. As reported by the International Association of Public Transport (UITP), Manchester has set a target to improve its transportation system, intending to have 50% of all trips in Greater Manchester made by public transport or active travel by 2040. This initiative, named the Right Mix, signifies Greater Manchester's adoption of a flexible, vision-driven approach to transportation planning. Additionally, a growing need for passenger information systems to provide commuters with accurate, up-to-date travel information in real-time and to improve user experience by encouraging more people to use public transit is influencing the market growth. Moreover, effective information systems reduce commuters' frequent sources of anxiety around transfer times and travel schedules. These systems satisfy present needs and promote steady ridership development, which increases the need for advanced passenger information systems on a global scale by enhancing public transportation's dependability and appeal.

Passenger Information System Market Segmentation:

IMARC Group provides an analysis of the key trends in each segment of the market, along with forecasts at the global, regional, and country levels for 2025-2033. Our report has categorized the market based on mode of transport, component, system type, and location.

Breakup by Mode of Transport:

• Airways
• Railways
• Roadways
   

Airways account for the majority of the market share

The report has provided a detailed breakup and analysis of the market based on the mode of transport. This includes airways, railways, and roadways. According to the report, airways represented the largest segment.

Airways encompasses several industries where the timely sharing of information is essential. These systems include flight updates, boarding gate specifics, and baggage claim information, providing effective passenger guidance throughout air travel. These systems also offer port information, sailing timetables, and emergency alerts to the marine industry. For instance, in January 2024, as per the data from the National Travel and Tourism Office (NTTO), the number of passengers enplaned for U.S.-international air travel in January 2024 was 20.468 Million, which increased by 13.5% compared to January 2023. Moreover, in January 2024, there were 4.750 Million non-citizen air passenger arrivals from overseas that originated as non-stop flights to the United States which is a significant 17.8% increase from January 2023. Therefore, the growing volume of passengers traveling by air internationally requires the improvement of airway passenger information systems (PIS) worldwide.

Breakup by Component:

• Hardware and Software
• Services
   

Hardware and Software holds the largest share of the industry

A detailed breakup and analysis of the market based on the component have also been provided in the report. This includes hardware and software, and services. According to the report, hardware and software accounted for the largest market share.

Hardware components include displays, servers, communication devices, and sensors essential for real-time information dissemination across transportation networks. These components are pivotal in ensuring seamless passenger communication and operational efficiency within transit systems. On the other hand, software components encompass applications for data processing, analytics, and interface management, crucial for delivering timely and accurate travel information to passengers. Besides, together hardware and software form the backbone of modern PIS solutions, driving enhanced passenger experiences and operational efficacy across various modes of transportation worldwide.

Breakup by System Type:

• Multimedia Displays
• Audio Systems
• Computing Systems
• Networking and Communication Devices
• Video Surveillance Systems
• Content Management System
• Others
   

Multimedia displays represent the leading market segment 

The report has provided a detailed breakup and analysis of the market based on the system type. This includes multimedia displays, audio systems, computing systems, networking and communication devices, video surveillance systems, content management systems, and others. According to the report, multimedia displays represented the largest segment.

Multimedia displays are driven by their versatility in providing real-time information to passengers in various transportation modes. These displays are integral to enhancing passenger experience by delivering dynamic content such as route maps, arrival times, and service updates. Their widespread adoption across airports, railways, and urban transit systems underscores their effectiveness in improving communication and operational efficiency. As technology advances, multimedia displays continue to evolve, integrating advanced features like interactive maps and digital signage to further enrich passenger interactions and streamline travel information dissemination. For instance, according to an article published by the Hindu, in June 2024, Chennai Corporation plans to commence the installation of a passenger information system (PIA) at 532 bus stops and 71 bus terminuses as part of the Intelligent Transportation System. This initiative, led by Chennai Smart City, will start once the model code of conduct for the Lok Sabha elections is lifted. The passenger information display boards will provide an estimated time of arrival (ETA) at bus stops and an estimated time of departure (ETD) at bus terminals. Also, locations for installing the display boards have been finalized by the civic bodies, considering the footfall at each bus shelter and terminus, with three types of display boards deployed based on the specific requirements of these locations.

Breakup by Location:

• On Board
• In Station
   

In station exhibits a clear dominance in the market 

A detailed breakup and analysis of the market based on the location have also been provided in the report. This includes on-board and in-station. According to the report, in station accounted for the largest market share.

In-station systems are integral to providing real-time information to passengers within transportation hubs such as railway stations, airports, and bus terminals. Additionally, in-station, passenger information systems enhance the commuter experience by delivering updates on schedules, delays, platform or gate assignments, and other relevant travel information. They typically include digital displays, announcement systems, and mobile applications designed to keep travelers informed and ensure smooth navigation through bustling transportation nodes. Thus, this underscores the critical role of timely and accurate information in optimizing passenger satisfaction and operational efficiency within station environments.

Breakup by Region:

• North America
  • United States
  • Canada
• Asia Pacific
  • China
  • Japan
  • India
  • South Korea
  • Australia
  • Indonesia
  • Others
• Europe
  • Germany
  • France
  • United Kingdom
  • Italy
  • Spain
  • Russia
  • Others
• Latin America
  • Brazil
  • Mexico
  • Others
• Middle East and Africa
   

North America leads the market, accounting for the largest passenger information system market share

The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America represents the largest regional market for passenger information systems.

The North America market is primarily driven by robust urban infrastructure and advanced technological adoption in transportation. Additionally, North America, particularly in the United States and Canada is extensively investing in smart city initiatives and public transit systems to propel the demand for efficient PIS solutions. These systems cater to the diverse needs of commuters by providing real-time updates, schedules, and route information through digital displays and mobile applications, enhancing overall passenger experience and operational efficiency across metropolitan areas. Additionally, stringent regulations and a high level of technological integration further bolster market growth in the region. For instance, Air Canada follows the advanced passenger information system, which mandates collecting specific details from all passengers flying to Canada, and to/from the U.S. and selecting other nations which is essential for maintaining aviation safety and security standards.

Competitive Landscape:

• The market research report has also provided a comprehensive analysis of the competitive landscape in the market. Detailed profiles of all major companies have also been provided. Some of the major market players in the passenger information system industry include Advantech Co. Ltd., Cisco Systems Inc., Cubic Corporation, Hitachi Ltd., Huawei, Indra Sistemas S.A., Infax Inc., Mitsubishi Electric Corp., Passio Technologies, Siemens and Teleste Oyj.
  
  (Please note that this is only a partial list of the key players, and the complete list is provided in the report.)
   
• The key players in the global passenger information system market are growing due to continuous innovation and strategic partnerships. Additionally, with AI-driven predictive maintenance, and cloud-based platforms, these companies enhance system reliability and operational efficiency by developing advanced technologies like real-time data analytics. Moreover, collaborations with transport authorities and infrastructure developers enable them to deploy integrated solutions that address evolving urban mobility challenges. These efforts expand market reach and foster customer trust and satisfaction, positioning these players as pivotal contributors to the market's sustained expansion globally. For instance, in January 2023, Deutsche Bahn (DB) introduced real-time occupancy information displays on regional routes for the first time. These displays will inform passengers about quieter train cars and help them locate available seats quickly, ensuring timely departures. Passenger numbers are monitored using advanced technology such as door area counters or light sensors across several types of train cars. The system swiftly processes this data and provides occupancy details to passengers via an app, onboard displays, and platform screens. These displays use a color-coded traffic light system or symbols to guide passengers toward carriages with available seating.

Passenger Information System Market News:

• March 2023: Irish Rail is set to introduce advanced passenger information systems across Cork's commuter routes, marking a significant enhancement in the city's suburban rail network. The new upgrades, encompassing the Cobh and Midleton lines, aim to improve accessibility and elevate customer experience. Some of the key additions include dual-language digital displays for passenger information in Irish and English, along with public address systems, help points, CCTV surveillance, and induction hearing loops. This initiative represents a pivotal phase in Irish Rail's extensive investment to modernize and improve services for commuters.
• June 2024: Kerala State Road Transport Corporation (KSRTC) India, plans to involve station masters in data entry, allowing commuters to track buses in real-time. This workaround aims to prevent further delays, starting with a trial at Kozhikode bus station where 3 PIS displays will be operational in a few days. It involves Station Masters updating upcoming and confirmed schedules regularly, which will be visible on PIS displays at bus stations.

Passenger Information System Market Report Scope:

Key Benefits for Stakeholders:

• IMARC’s industry report offers a comprehensive quantitative analysis of various market segments, historical and current market trends, market forecasts, and dynamics of the passenger information system market from 2019-2033.
• The research report provides the latest information on the market drivers, challenges, and opportunities in the global passenger information system market.
• The study maps the leading, as well as the fastest-growing, regional markets. It further enables stakeholders to identify the key country-level markets within each region.
• Porter's five forces analysis assists stakeholders in assessing the impact of new entrants, competitive rivalry, supplier power, buyer power, and the threat of substitution. It helps stakeholders to analyze the level of competition within the passenger information system industry and its attractiveness.
• The competitive landscape allows stakeholders to understand their competitive environment and provides insight into the current positions of key players in the market.