Loyalty Management Market Report by Type (Customer Retention, Customer Loyalty, Channel Loyalty), Organization Size (Large Enterprises, Small and Medium Enterprises), Deployment Mode (On-premises, Cloud-based), Industry Vertical (BFSI, Retail, Travel and Hospitality, Manufacturing, IT and Telecom, Media and Entertainment, Healthcare, and Others), and Region 2025-2033

Loyalty Management Market Report by Type (Customer Retention, Customer Loyalty, Channel Loyalty), Organization Size (Large Enterprises, Small and Medium Enterprises), Deployment Mode (On-premises, Cloud-based), Industry Vertical (BFSI, Retail, Travel and Hospitality, Manufacturing, IT and Telecom, Media and Entertainment, Healthcare, and Others), and Region 2025-2033

Report Format: PDF+Excel | Report ID: SR112024A4338
Buy Now

​1    Preface
2    Scope and Methodology

    2.1    Objectives of the Study
    2.2    Stakeholders
    2.3    Data Sources
        2.3.1    Primary Sources
        2.3.2    Secondary Sources
    2.4    Market Estimation
        2.4.1    Bottom-Up Approach
        2.4.2    Top-Down Approach
    2.5    Forecasting Methodology
3    Executive Summary
4    Introduction

    4.1    Overview
    4.2    Key Industry Trends
5    Global Loyalty Management Market
    5.1    Market Overview
    5.2    Market Performance
    5.3    Impact of COVID-19
    5.4    Market Forecast
6    Market Breakup by Type
    6.1    Customer Retention
        6.1.1 Market Trends
        6.1.2 Market Forecast
    6.2    Customer Loyalty
        6.2.1 Market Trends
        6.2.2 Market Forecast
    6.3    Channel Loyalty
        6.3.1 Market Trends
        6.3.2 Market Forecast
7    Market Breakup by Organization Size
    7.1    Large Enterprises
        7.1.1 Market Trends
        7.1.2 Market Forecast
    7.2    Small and Medium Enterprises
        7.2.1 Market Trends
        7.2.2 Market Forecast
8    Market Breakup by Deployment Mode
    8.1    On-premises
        8.1.1 Market Trends
        8.1.2 Market Forecast
    8.2    Cloud-based
        8.2.1 Market Trends
        8.2.2 Market Forecast
9    Market Breakup by Industry Vertical
    9.1    BFSI
        9.1.1 Market Trends
        9.1.2 Market Forecast
    9.2    Retail
        9.2.1 Market Trends
        9.2.2 Market Forecast
    9.3    Travel and Hospitality
        9.3.1 Market Trends
        9.3.2 Market Forecast
    9.4    Manufacturing
        9.4.1 Market Trends
        9.4.2 Market Forecast
    9.5    IT and Telecom
        9.5.1 Market Trends
        9.5.2 Market Forecast
    9.6    Media and Entertainment
        9.6.1 Market Trends
        9.6.2 Market Forecast
    9.7    Healthcare
        9.7.1 Market Trends
        9.7.2 Market Forecast
    9.8    Others
        9.8.1 Market Trends
        9.8.2 Market Forecast
10    Market Breakup by Region
    10.1    North America
        10.1.1 United States
           10.1.1.1 Market Trends
           10.1.1.2 Market Forecast
        10.1.2 Canada
           10.1.2.1 Market Trends
           10.1.2.2 Market Forecast
    10.2    Asia-Pacific
        10.2.1 China
           10.2.1.1 Market Trends
           10.2.1.2 Market Forecast
        10.2.2 Japan
           10.2.2.1 Market Trends
           10.2.2.2 Market Forecast
        10.2.3 India
           10.2.3.1 Market Trends
           10.2.3.2 Market Forecast
        10.2.4 South Korea
           10.2.4.1 Market Trends
           10.2.4.2 Market Forecast
        10.2.5 Australia
           10.2.5.1 Market Trends
           10.2.5.2 Market Forecast
        10.2.6 Indonesia
           10.2.6.1 Market Trends
           10.2.6.2 Market Forecast
        10.2.7 Others
           10.2.7.1 Market Trends
           10.2.7.2 Market Forecast
    10.3    Europe
        10.3.1 Germany
           10.3.1.1 Market Trends
           10.3.1.2 Market Forecast
        10.3.2 France
           10.3.2.1 Market Trends
           10.3.2.2 Market Forecast
        10.3.3 United Kingdom
           10.3.3.1 Market Trends
           10.3.3.2 Market Forecast
        10.3.4 Italy
           10.3.4.1 Market Trends
           10.3.4.2 Market Forecast
        10.3.5 Spain
           10.3.5.1 Market Trends
           10.3.5.2 Market Forecast
        10.3.6 Russia
           10.3.6.1 Market Trends
           10.3.6.2 Market Forecast
        10.3.7 Others
           10.3.7.1 Market Trends
           10.3.7.2 Market Forecast
    10.4    Latin America
        10.4.1 Brazil
           10.4.1.1 Market Trends
           10.4.1.2 Market Forecast
        10.4.2 Mexico
           10.4.2.1 Market Trends
           10.4.2.2 Market Forecast
        10.4.3 Others
           10.4.3.1 Market Trends
           10.4.3.2 Market Forecast
    10.5    Middle East and Africa
        10.5.1 Market Trends
        10.5.2 Market Breakup by Country
        10.5.3 Market Forecast
11    SWOT Analysis
    11.1    Overview
    11.2    Strengths
    11.3    Weaknesses
    11.4    Opportunities
    11.5    Threats
12    Value Chain Analysis
13    Porters Five Forces Analysis

    13.1    Overview
    13.2    Bargaining Power of Buyers
    13.3    Bargaining Power of Suppliers
    13.4    Degree of Competition
    13.5    Threat of New Entrants
    13.6    Threat of Substitutes
14    Price Analysis
15    Competitive Landscape

    15.1    Market Structure
    15.2    Key Players
    15.3    Profiles of Key Players
        15.3.1    Annex Cloud
           15.3.1.1 Company Overview
           15.3.1.2 Product Portfolio
        15.3.2    Bond Brand Loyalty Inc.
           15.3.2.1 Company Overview
           15.3.2.2 Product Portfolio
        15.3.3    Comarch SA
           15.3.3.1 Company Overview
           15.3.3.2 Product Portfolio
           15.3.3.3 Financials
        15.3.4    Epsilon Data Management LLC
           15.3.4.1 Company Overview
           15.3.4.2 Product Portfolio
        15.3.5    Fidelity Information Services Inc.
           15.3.5.1 Company Overview
           15.3.5.2 Product Portfolio
           15.3.5.3 Financials
           15.3.5.4 SWOT Analysis
        15.3.6    ICF International Inc.
           15.3.6.1 Company Overview
           15.3.6.2 Product Portfolio
           15.3.6.3 Financials
           15.3.6.4 SWOT Analysis
        15.3.7    Kobie Marketing Inc.
           15.3.7.1 Company Overview
           15.3.7.2 Product Portfolio
        15.3.8    LoyaltyLion
           15.3.8.1 Company Overview
           15.3.8.2 Product Portfolio
        15.3.9    Oracle Corporation
           15.3.9.1 Company Overview
           15.3.9.2 Product Portfolio
           15.3.9.3 Financials
           15.3.9.4 SWOT Analysis
        15.3.10    Paystone Inc.
           15.3.10.1 Company Overview
           15.3.10.2 Product Portfolio
        15.3.11    SAP SE
           15.3.11.1 Company Overview
           15.3.11.2 Product Portfolio
           15.3.11.3 Financials
           15.3.11.4 SWOT Analysis
        15.3.12    TIBCO Software Inc.
           15.3.12.1 Company Overview
           15.3.12.2 Product Portfolio
           15.3.12.3 SWOT Analysis

List of Figures

Figure 1: Global: Loyalty Management Market: Major Drivers and Challenges
Figure 2: Global: Loyalty Management Market: Sales Value (in Billion USD), 2019-2024
Figure 3: Global: Loyalty Management Market Forecast: Sales Value (in Billion USD), 2025-2033
Figure 4: Global: Loyalty Management Market: Breakup by Type (in %), 2024
Figure 5: Global: Loyalty Management Market: Breakup by Organization Size (in %), 2024
Figure 6: Global: Loyalty Management Market: Breakup by Deployment Mode (in %), 2024
Figure 7: Global: Loyalty Management Market: Breakup by Industry Vertical (in %), 2024
Figure 8: Global: Loyalty Management Market: Breakup by Region (in %), 2024
Figure 9: Global: Loyalty Management (Customer Retention) Market: Sales Value (in Million USD), 2019 & 2024
Figure 10: Global: Loyalty Management (Customer Retention) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 11: Global: Loyalty Management (Customer Loyalty) Market: Sales Value (in Million USD), 2019 & 2024
Figure 12: Global: Loyalty Management (Customer Loyalty) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 13: Global: Loyalty Management (Channel Loyalty) Market: Sales Value (in Million USD), 2019 & 2024
Figure 14: Global: Loyalty Management (Channel Loyalty) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 15: Global: Loyalty Management (Large Enterprises) Market: Sales Value (in Million USD), 2019 & 2024
Figure 16: Global: Loyalty Management (Large Enterprises) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 17: Global: Loyalty Management (Small and Medium Enterprises) Market: Sales Value (in Million USD), 2019 & 2024
Figure 18: Global: Loyalty Management (Small and Medium Enterprises) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 19: Global: Loyalty Management (On-premises) Market: Sales Value (in Million USD), 2019 & 2024
Figure 20: Global: Loyalty Management (On-premises) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 21: Global: Loyalty Management (Cloud-based) Market: Sales Value (in Million USD), 2019 & 2024
Figure 22: Global: Loyalty Management (Cloud-based) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 23: Global: Loyalty Management (BFSI) Market: Sales Value (in Million USD), 2019 & 2024
Figure 24: Global: Loyalty Management (BFSI) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 25: Global: Loyalty Management (Retail) Market: Sales Value (in Million USD), 2019 & 2024
Figure 26: Global: Loyalty Management (Retail) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 27: Global: Loyalty Management (Travel and Hospitality) Market: Sales Value (in Million USD), 2019 & 2024
Figure 28: Global: Loyalty Management (Travel and Hospitality) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 29: Global: Loyalty Management (Manufacturing) Market: Sales Value (in Million USD), 2019 & 2024
Figure 30: Global: Loyalty Management (Manufacturing) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 31: Global: Loyalty Management (IT and Telecom) Market: Sales Value (in Million USD), 2019 & 2024
Figure 32: Global: Loyalty Management (IT and Telecom) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 33: Global: Loyalty Management (Media and Entertainment) Market: Sales Value (in Million USD), 2019 & 2024
Figure 34: Global: Loyalty Management (Media and Entertainment) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 35: Global: Loyalty Management (Healthcare) Market: Sales Value (in Million USD), 2019 & 2024
Figure 36: Global: Loyalty Management (Healthcare) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 37: Global: Loyalty Management (Other Industry Verticals) Market: Sales Value (in Million USD), 2019 & 2024
Figure 38: Global: Loyalty Management (Other Industry Verticals) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 39: North America: Loyalty Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 40: North America: Loyalty Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 41: United States: Loyalty Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 42: United States: Loyalty Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 43: Canada: Loyalty Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 44: Canada: Loyalty Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 45: Asia-Pacific: Loyalty Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 46: Asia-Pacific: Loyalty Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 47: China: Loyalty Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 48: China: Loyalty Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 49: Japan: Loyalty Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 50: Japan: Loyalty Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 51: India: Loyalty Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 52: India: Loyalty Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 53: South Korea: Loyalty Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 54: South Korea: Loyalty Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 55: Australia: Loyalty Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 56: Australia: Loyalty Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 57: Indonesia: Loyalty Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 58: Indonesia: Loyalty Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 59: Others: Loyalty Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 60: Others: Loyalty Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 61: Europe: Loyalty Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 62: Europe: Loyalty Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 63: Germany: Loyalty Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 64: Germany: Loyalty Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 65: France: Loyalty Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 66: France: Loyalty Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 67: United Kingdom: Loyalty Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 68: United Kingdom: Loyalty Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 69: Italy: Loyalty Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 70: Italy: Loyalty Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 71: Spain: Loyalty Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 72: Spain: Loyalty Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 73: Russia: Loyalty Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 74: Russia: Loyalty Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 75: Others: Loyalty Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 76: Others: Loyalty Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 77: Latin America: Loyalty Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 78: Latin America: Loyalty Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 79: Brazil: Loyalty Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 80: Brazil: Loyalty Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 81: Mexico: Loyalty Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 82: Mexico: Loyalty Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 83: Others: Loyalty Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 84: Others: Loyalty Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 85: Middle East and Africa: Loyalty Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 86: Middle East and Africa: Loyalty Management Market: Breakup by Country (in %), 2024
Figure 87: Middle East and Africa: Loyalty Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 88: Global: Loyalty Management Industry: SWOT Analysis
Figure 89: Global: Loyalty Management Industry: Value Chain Analysis
Figure 90: Global: Loyalty Management Industry: Porter's Five Forces Analysis

List of Tables

Table 1: Global: Loyalty Management Market: Key Industry Highlights, 2024 and 2033
Table 2: Global: Loyalty Management Market Forecast: Breakup by Type (in Million USD), 2025-2033
Table 3: Global: Loyalty Management Market Forecast: Breakup by Organization Size (in Million USD), 2025-2033
Table 4: Global: Loyalty Management Market Forecast: Breakup by Deployment Mode (in Million USD), 2025-2033
Table 5: Global: Loyalty Management Market Forecast: Breakup by Industry Vertical (in Million USD), 2025-2033
Table 6: Global: Loyalty Management Market Forecast: Breakup by Region (in Million USD), 2025-2033
Table 7: Global: Loyalty Management Market: Competitive Structure
Table 8: Global: Loyalty Management Market: Key Players

Loyalty Management Market Report by Type (Customer Retention, Customer Loyalty, Channel Loyalty), Organization Size (Large Enterprises, Small and Medium Enterprises), Deployment Mode (On-premises, Cloud-based), Industry Vertical (BFSI, Retail, Travel and Hospitality, Manufacturing, IT and Telecom, Media and Entertainment, Healthcare, and Others), and Region 2025-2033
Purchase Options Year End sale




Benefits of Customization

Personalize this research

Triangulate with your data

Get data as per your format and definition

Gain a deeper dive into a specific application, geography, customer, or competitor

Any level of personalization

Get in Touch With Us
UNITED STATES

Phone: +1-631-791-1145

INDIA

Phone: +91-120-433-0800

UNITED KINGDOM

Phone: +44-753-714-6104

Email: sales@imarcgroup.com

Client Testimonials

Aktive Services

IMARC made the whole process easy. Everyone I spoke with via email was polite, easy to deal with, kept their promises regarding delivery timelines and were solutions focused. From my first contact, I was grateful for the professionalism shown by the whole IMARC team. I recommend IMARC to all that need timely, affordable information and advice. My experience with IMARC was excellent and I can not fault it.

Read More
Greenfish S.A.

The IMARC team was very reactive and flexible with regard to our requests. A very good overall experience. We are happy with the work that IMARC has provided, very complete and detailed. It has contributed to our business needs and provided the market visibility that we required

Read More
Colruyt Group

We were very happy with the collaboration between IMARC and Colruyt. Not only were your prices competitive, IMARC was also pretty fast in understanding the scope and our needs for this project. Even though it was not an easy task, performing a market research during the COVID-19 pandemic, you were able to get us the necessary information we needed. The IMARC team was very easy to work with and they showed us that it would go the extra mile if we needed anything extra

Read More
KRISHAK BHARATI CO-OP LTD

Last project executed by your team was as per our expectations. We also would like to associate for more assignments this year. Kudos to your team.

Read More
Zee Media Corp. Ltd.

We would be happy to reach out to IMARC again, if we need Market Research/Consulting/Consumer Research or any associated service. Overall experience was good, and the data points were quite helpful.

Read More
Arabian Plastic Manufacturing Company Ltd.

The figures of market study were very close to our assumed figures. The presentation of the study was neat and easy to analyse. The requested details of the study were fulfilled. My overall experience with the IMARC Team was satisfactory.

Read More
Sumitomo Corporation

The overall cost of the services were within our expectations. I was happy to have good communications in a timely manner. It was a great and quick way to have the information I needed.

Read More
Hameln Rds

My questions and concerns were answered in a satisfied way. The costs of the services were within our expectations. My overall experience with the IMARC Team was very good.

Read More
Quality Consultants BV

I agree the report was timely delivered, meeting the key objectives of the engagement. We had some discussion on the contents, adjustments were made fast and accurate. The response time was minimum in each case. Very good. You have a satisfied customer.

Read More
TATA Advanced Systems Limited

We would be happy to reach out to IMARC for more market reports in the future. The response from the account sales manager was very good. I appreciate the timely follow ups and post purchase support from the team. My overall experience with IMARC was good.

Read More
Stax

IMARC was a good solution for the data points that we really needed and couldn't find elsewhere. The team was easy to work, quick to respond, and flexible to our customization requests.

Read More
DEinternational Egypt

IMARC did an outstanding job in preparing our study. They were punctual and precise, delivering all the data we required in a clear and well-organized format. Their attention to detail and ability to meet deadlines was impressive, making them a reliable partner for our project.

Read More
Gulf Excellent Group

I wanted to express my sincere appreciation for your efforts in handling this matter. Your dedication and commitment have truly been commendable. It is evident that you have put in a tremendous amount of hard work and expertise into resolving the issues at hand. I would also like to take this opportunity to inform you that we are greatly interested

Read More
FS Corporation Inc.

Overall, the deliverable was well organized and my experience with the project team was good. In particular, I appreciated how they responded when I requested additional information and the Japanese version.

Read More
Egyptian Industrial Investment Group

The IMARC team were extremely professional and very cooperative. The team were also extremely flexible in making changes and modifications wherever required. The entire experience right from project kick-off to after sales support was fruitful and smooth.

Read More
Vishnu Chemicals

I’d like to express my gratitude for the work you accomplished with the industry report. The way you responded to the requirements and delivered under tight timelines shows your expertise, exceptional work ethic and commitment to your customer’s success. The entire team and company are incredibly thankful for your dedication. Once again, thank you

Read More
MOUNT EVEREST BREWERIES LIMITED

The market reports from IMARC have been instrumental in guiding our business strategies. We found the reports comprehensive and data-driven, which helped us make informed decisions. The detailed insights and actionable data have consistently provided us with a competitive edge in a rapidly changing alcohol market.

Read More
Borges Branded Foods

One of the best things about IMARC is their flexibility and predisposition to tailor the reports and adapt to our needs. They are not just great in their researching and consulting solutions, but their service is unparallelled. We’ve worked with them a couple of times and we will keep working with them in future projects.

Read More
Godrej Consumer Products Limited

We recently commissioned multiple market research reports from IMARC, and the insights we received were invaluable. The depth of analysis, accuracy of data, and actionable recommendations have greatly enhanced our strategic decision-making.

Read More
ADC Therapeutics

The market estimates provided by your team were pretty much in line with what we were theorizing internally. Really appreciate the work on this.

Read More
Ivanti

The sale account manager and the service was excellent. The data and market trends gathered from the report was insightful and really assisted while planning future product and growth strategies.

Read More
Asiatic Electrical & Switchgear P. Ltd.

The report is excellent and has good amount of data and our team is extremely happy with the information provided.

Read More
Denka Co., Ltd.

Thank you very much for your cooperation and post purchase support. We were really happy with the final deliverable, and the takeaways from the report.

Read More