The global managed services market size was valued at USD 304.6 Billion in 2024, and it is expected to reach USD 570.8 Billion by 2033, exhibiting a growth rate (CAGR) of 7.2% from 2025 to 2033.
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Managed cybersecurity services are gaining traction, with new independent businesses and major capital expenditures driven by the demand for powerful, customized solutions to combat emerging cyber threats and improve organizational security. For example, in November 2023, AT&T announced an agreement to create a standalone managed cybersecurity services business, and a capital investment in that business from WillJam Ventures, a Chicago-based investor with deep cybersecurity industry and leadership experience.
Moreover, collaborations in this sector focus on the integration of AI-powered platforms to improve detection and response capabilities. These collaborations aim to deliver complete managed detection and response (MDR) services, giving clients better protection against more complex cyberattacks and encouraging a proactive approach to cybersecurity in an ever-changing digital ecosystem. For instance, in March 2024, Dell Technologies and CrowdStrike announced an expanded strategic partnership to deliver Dell’s managed detection and response (MDR) services with the industry-leading AI-native CrowdStrike Falcon XDR platform, helping customers defend against increasingly complex cyberattacks. Furthermore, the managed services industry is changing as firms seek to improve operations and strengthen IT infrastructure resiliency. To meet the different needs of organizations, vendors are concentrating on specialized managed solutions, such as cloud, cybersecurity, and AI-driven automation. This trend creates huge revenue potential for providers as businesses seek high-performance managed services that are scalable and cost-effective as compared to traditional in-house solutions. For example, the rising demand for managed cloud services in North America is being driven by technology pioneers, such as IBM and Accenture, who provide complete solutions for smooth cloud integration and improved data management. Their services are critical for major organizations wanting dependable infrastructure with improved data security, particularly as cloud usage grows. The proactive use of these services contributes to digital transformation efforts, preparing businesses for increased operational agility and competitive advantage in a continuously changing market landscape.
The market research report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America accounted for the largest managed services market share, on account of a strong technical infrastructure, substantial levels of IT spending, and strong presence of key industry participants.
Companies in North America are using managed services to integrate clouds and protect themselves from cyber threats, thereby exhibiting a clear dominance in the market. For example, U.S. companies such as IBM are developing managed services to handle complicated cloud migrations, guaranteeing secure and smooth transitions for large-scale corporations with an emphasis on data security.
In Europe, the shift to digital transformation is driving demand for managed IT infrastructure. For example, Siemens uses managed services to improve operational efficiency while also implementing digital solutions that assist automation and enhanced data management in production.
The Asia Pacific region focuses on managed AI and business process automation. For example, India's Infosys offers managed AI services to streamline corporate processes, in line with the region's fast use of automation technology to stay competitive.
Managed services are rapidly being utilized to provide IT assistance to small and medium-sized organizations in Latin America. Brazil's SMBs benefit from local providers' managed IT services, which enable dependable network operations and cost-effective IT administration, hence boosting development in a variety of industries.
In the Middle East and Africa region, managed services are being used to provide digital connectivity and infrastructure. The UAE's telecommunications sector incorporates managed network services to reinforce digital infrastructure, allowing for improved connectivity and innovative technology solutions throughout the region.
Some of the leading managed services market companies include Accenture plc, AT&T Inc., Capgemini SE, Cisco Systems Inc., Dell Technologies Inc., Fujitsu Limited, Infosys Limited, International Business Machines Corporation, Nokia Corporation, Rackspace Technology Inc., Tata Consultancy Services Limited, Telefonaktiebolaget LM Ericsson, Verizon Communications Inc., and Wipro Limited, among many others. In May 2024, Accenture plc announced the acquisition of Customer Management IT and SirfinPA, a pair of jointly owned Italian consultancies that operate in close synergy and offer innovative services and technology solutions in the justice and public safety sectors.
Report Features | Details |
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Market Size in 2024 | USD 304.6 Billion |
Market Forecast in 2033 | USD 570.8 Billion |
Market Growth Rate 2025-2033 | 7.2% |
Units | Billion USD |
Scope of the Report | Exploration of Historical Trends and Market Outlook, Industry Catalysts and Challenges, Segment-Wise Historical and Future Market Assessment:
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Types Covered | Managed Infrastructure, Managed Data Center, Managed Security, Managed Communications, Managed Network, Managed Mobility |
Deployment Modes Covered | Cloud-based, On-premises |
Enterprise Sizes Covered | Large Enterprises, Small and Medium-sized Enterprises |
End Uses Covered | IT and Telecommunication, BFSI, Healthcare, Entertainment and Media, Retail, Manufacturing, Government, Others |
Regions Covered | Asia Pacific, Europe, North America, Latin America, Middle East and Africa |
Countries Covered | United States, Canada, Germany, France, United Kingdom, Italy, Spain, Russia, China, Japan, India, South Korea, Australia, Indonesia, Brazil, Mexico |
Companies Covered | Accenture plc, AT&T Inc., Capgemini SE, Cisco Systems Inc., Dell Technologies Inc., Fujitsu Limited, Infosys Limited, International Business Machines Corporation, Nokia Corporation, Rackspace Technology Inc., Tata Consultancy Services Limited, Telefonaktiebolaget LM Ericsson, Verizon Communications Inc., Wipro Limited, etc. |
Customization Scope | 10% Free Customization |
Post-Sale Analyst Support | 10-12 Weeks |
Delivery Format | PDF and Excel through Email (We can also provide the editable version of the report in PPT/Word format on special request) |